Personal Data Encryption

What is Encryption?

Encryption is a process by which we use software to scramble sensitive information while it is in transit to and from Dell. Encrypted data is encoded so that it remains hidden from, or inaccessible to, unauthorized users.

Please take a moment to read about the steps that we have taken to help protect your information and make your online transmissions safer. We also invite you to review the steps you can take to help protect yourself further.

How Does Encryption Work?

Encryption uses a public key and a private key to create a secure connection. The public key is distributed to those you want to communicate with. The private key is for the recipient's use only. Anyone can use a public key to send an encrypted message but only the intended recipient can unscramble the data with the private key.

When you send personal information to dell.com, you use Dell's public key to encrypt your personal information. That means, if at any point during the transmission your information is intercepted, it is scrambled and very difficult to decrypt. Once Dell receives your encrypted personal information, we use our private key to decode it.

What Kind of Encryption Software Does Dell Use?

Dell currently uses the industry-standard SSL (Secure Sockets Layer) encryption. We also continue to monitor current technologies to ensure we are implementing best practices to protect the security of your information.

What Information Does Dell Encrypt?

Dell encrypts all personal information you give us when you place an order online. Remember, if you feel uncomfortable providing any of this information online, please feel free to call one of our representatives at 1-800-WWW-DELL.

How Safe is Encryption Really?

Providing encrypted information online is as safe as providing your information over the phone.