PowerEdge: How to Export the PERC Controller Log using OpenManage Server Administrator

Introduction

OpenManage Server Administrator (OMSA) allows you to export the PERC RAID controller log (TTY log) using the web interface or the command-line interface (CLI). You can also export the system's entire collection of support logs, including operating system logs, application data, and RAID controller logs, by exporting the SupportAssist Collection via iDRAC9 or SupportAssist Collection via iDRAC7 or iDRAC8.

Using the OMSA Web Interface

1. Log in to OMSA. In the left pane, highlight the controller and click Information/Configuration (Figure 1).

   
   Figure 1: OMSA Controller Menu

2. On the next screen (which takes several seconds to load), scroll down to Controller Tasks. Click the drop-down and select Export Log (Figure 2). Then click Execute.

   
   Figure 2: Controller Tasks Drop-Down Menu

3. On the next screen, scroll down and click Export Log File (Figure 3).

   
   Figure 3: Export Log File

4. Find the exported log file in the following location for your operating system:

   • Linux: /var/log/lsi_Date.log
   • Windows: C:\Windows\lsi_Date.log
   • Citrix Xen Server: /var/log/lsi_Date.log
   • ESX5: /var/log/lsiexport.log

   
   Figure 4: Example for Windows OS

Using the Command-Line Interface

OpenManage Server Administrator must be installed on the local server.

Steps:

1. Open a terminal (Linux) or command prompt window (Windows).
2. Enter the following command to identify the ID of the controller:

   omreport storage controller

3. Export the log of the controller with the following command. Replace id with the identifier of the controller. For example, use 0 for the first controller or 1 for the second controller. If you have only one controller in the server, enter 0.

   omconfig storage controller action=exportlog controller=id

   For example:

   omconfig storage controller action=exportlog controller=0

   After the command runs, the log file LSI_Date.log is saved in the following directory:

   • Windows: C:\Windows
   • Linux: /var/log

Video

The following video demonstrates how to export RAID controller logs using OMSA (English only).