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Configuring a Windows server to produce a memory dump file

Summary: This article provides information on configuring the System Properties of a Windows Server to produce a memory dump file when a stop error occurs on the server

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Symptoms

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Cause

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Resolution

1. Log on to the server using the local Administrator account. Press the Windows Logo+R, type sysdm.cpl and press Enter to open System Properties.

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2. Click on the Advanced tab to open the Advanced settings.    

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3. Under Startup and Recovery click Settings... to open the Startup and Recovery options.    

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4. Under System failure Write debugging information select the type of debugging information to be written to a dump file after a stop error occurs. The options are:

        None - A dump file will not be created and debugging information will not be written.

        Small memory dump (256 kb) - A small memory dump will be written and will contain the physical memory segment that the error occurred in.

        Kernel memory dump - A memory dump will be written and will contain the physical memory area being used by the Windows kernel. The size of the dump file is determined by the size of the Windows kernel at the time the stop error occurs.

        Complete memory dump - A dump file will be written and will contain all physical memory. The size of the dump file is determined by the amount of physical memory installed in the server at the time the stop error occurs.

        Automatic memory dump - Windows determines what type of dump file will be written. This is the default setting.     

5. Under System failure specify the Dump file location where the dump file will be written when a stop error occurs on the server. Ensure there is enough disk space on the hard disk drive specified in the path.

6. Under System failure specify the Overwrite any existing file to automatically overwrite the existing dump file when a stop error occurs on the server.

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Affected Products

Microsoft Windows Small Business Server 2008, Microsoft Windows Small Business Server 2011 Essentials, Microsoft Windows Essential Business Server 2008, Microsoft Windows 2008 Server R2, Microsoft Windows 2008 Server Service Pack 2 , Microsoft Windows 2012 Server, Microsoft Windows 2012 Server R2 ...