When the RD1000 has run a backup, some meta data files might not have been completed and will cause the hard drive cartridge to be locked.
The steps to resolve this and other similar issues arefairly straight forward:
If this does not resolve the issues experienced, we should check if here are any pending files locking the RD1000 drive. We can do this by installing and running Microsoft Process Explorer to see if any processes or files are running / locked to the RD1000 drive.
You are likely to find that RmMetaData files would be tied to the drive and therefore stopping the cartridge from ejecting. This scenario can also be identified by an Event ID 547 in Windows event log.
To resolve this you have two options:
ID de l'article : SLN295916
Date de la dernière modification : 02/12/2015 04:55 AM
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