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Dell OpenManage Online Diagnostics Produces a DHCP Error on the Dell PowerEdge 1655MC Server - Product Support Alert - 131713

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Symptoms

Assign a temporary static IP address to the NIC.

To resolve this issue, assign a temporary static IP address to the NIC before continuing OMOD tests.


The error occurs when running Dell OpenManage Online Diagnostic tests on the network interface card (NIC) on a PowerEdge 1655MC server.

The error message is as follows:

The network device must be configured to use TCP/IP and the IP for the network card must be obtained via a DHCP server.  Configure the network card accordingly and run the test again.