Have you recently experienced a fatal error, often called a 'Blue Screen' or 'BSOD' error, in Windows 10? Many of these errors can be solved with simple troubleshooting.
Chances are if you are watching this video you have recently experienced a fatal Windows or Blue Screen error. These errors occur when Windows encounters an error that it cannot recover from without losing data. Detects critical operating system files are corrupted, or a hardware device failed in a way that cannot be recovered. Fortunately Window 10 offers some clues to help find the problem.
First examine your error message. At the bottom the specific error will be displayed. Write the error down for use later. If there is information contained in parentheses immediately after it write this down as well. Restart your computer If you can access your desktop, search for "problem reports".
Select "View all problem reports" Under the source column look for "Windows" Then under Summary look for "Shut down unexpectedly" Right-click the event. Then select "Check for Solutions" If no solution is provided, or if the error persists try running an online diagnostic. Visit Dell.com/Support.
Provide your Service Tag. Click "Quick Test" to evaluate the most critical compounds, Or "Full Test" for a comprehensive hardware test. If all tests pass, check the box next to "Bluescreen analyzer", in the "Test a specific device or create a custom test" section.
Then click the "Test Selected Devices" button. The analyzer reviews diagnostic information, And provides additional solutions and troubleshooting steps. If you are still experiencing the error, it may be helpful to refer to your notes and search Dell.com, Or your favorite search engine for the specific error message.
If the error persists consider resetting your computer to the original factory settings. For help search Dell.com for "Perform a Reset in Windows 10" You can also consider contacting us online by chat, email or on Facebook at facebook.com/dell, Or on Twitter @dellcares.
Thanks for watching.
