Reparación automática, mantenimiento o actualización de piezas para su dispositivo Dell
Los clientes tienen la opción de continuar la reparación automática, actualización y mantenimiento de sus dispositivos Dell después de que haya vencido su garantía de hardware original. Dell ofrece varias opciones para ayudar a los clientes a actualizar el hardware, diagnosticar problemas y reemplazar piezas.
Para comenzar, busque el modelo del dispositivo mediante la etiqueta de servicio o el número de serie:
Si compró su dispositivo Dell en una ubicación que Dell no haya reparado directamente, las opciones de servicio de piezas y reparación no aparecerán en la lista. Póngase en contacto con el revendedor para obtener información sobre las opciones de servicio de reparación y piezas.
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Reemplazo de piezas asistidas por RA | Documentación |
| Utilice Dell AR Assistant para guiarlo a través del reemplazo de piezas en su Equipo Dell | Guías del propietario de referencia y manuales de desmontaje |
Más información | Manuales |
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Diagnóstico | Controladores y BIOS |
| Ejecute una prueba rápida o identifique su producto para ver más opciones de diagnóstico | Identifique su producto para obtener las últimas actualizaciones disponibles |
Ejecutar el diagnóstico | Buscar controladores |
Recursos de video (en inglés)
Tutorial on Dell AR assistant walkthrough
Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts with ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement. ...
Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts with ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement. ...
How to scan your system hardware using SupportAssist for Home PCs
The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now. ...
The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now. ...
Dell Software Diagnostics and Repair
Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a problem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how. ...
Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a problem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how. ...
Otros recursos
SupportAssist para PC
Utilice SupportAssist para mantener su Dell optimizado
Biblioteca de soporte
Obtenga acceso a todos los artículos de la base de conocimientos