跳转至主要内容
  • 快速、轻松地下订单
  • 查看订单并跟踪您的发货状态
  • 创建并访问您的产品列表
  • 使用“Company Administration”(公司管理),管理Dell EMC站点、产品和产品级联系人。

自助维修、维护或升级戴尔设备的部件

自助维修


在原始硬件保修到期后,客户可以选择继续自行维修、升级和维护戴尔设备。戴尔提供诸多选项,帮助客户更新硬件、诊断问题和更换部件。

要开始,请使用服务编号或序列号查找设备型号

部件移动说明文件

戴尔部件

AR 辅助部件更换

说明文件

查找您的设备的兼容部件和升级使用 Dell AR Assistant 指导您更换戴尔部件参考用户指南和拆卸手册
查找部件
了解详情
手册
   
日历诊断下载

安排维修服务

诊断

驱动程序和 BIOS

获得超保维修服务,以修复戴尔产品问题运行快速测试或识别您的产品,以查看更多诊断选项识别产品以获得最新的可用更新
安排服务
运行诊断
查找驱动程序


视频资源

Tutorial on Dell AR assistant walkthrough

Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts with ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement.
How to scan your system hardware using SupportAssist for Home PCs

The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.
Dell Software Diagnostics and Repair

Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a problem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how.

其他资源

SupportAssist for Home PCs
SupportAssist for PCs
使用 SupportAssist 保持戴尔优化。
支持库
支持库
访问所有知识库文章
下载
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