Download Files
File Format: This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
File Name: DELLTPM_NPCT750_20_7.2.0.2_V2_64.exe
File size: 1.12 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: 4af4ebeea1088310411fc38156c3558e
SHA1: 8ef93ea71f16a3a6ebce55b826f0e8e45d8615f7
SHA-256: 74904c3748a4106efb0007f14b054b9b4cde32e4f67f2efd29324c3bed3d1a70
Fixes & Enhancements
- Fixed the issue where the TPM firmware update fails when the Allow BIOS Downgrade option is cleared in the BIOS setup menu.
Important Information
This firmware update takes no more than 2 minutes to be installed on your system.
Supported Operating Systems
Windows Server 2008 x64
Windows 10 IoT Enterprise LTSC 2019
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows 10, 64-bit
Windows Server 2003 x64
Installation instructions
Note 1: You must provide a bootable DOS USB drive. This executable file does not create the DOS system files.
Note 2 : Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If it is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 3: The TPM must be ON and Enabled in BIOS Setup, and the TPM must not be owned. If the TPM is owned, go to BIOS Setup and clear the TPM before proceeding. You may need to run TPM.msc to reinitiate the TPM under Windows operating system.
Note 4: When the TPM ownership is cleared, some operating system will automatically take ownership of the TPM on the next boot (TPM AutoProvisioning). This feature needs to be disabled in the operating system to proceed with the update.
Note 5: Note: Your system requires an immediate restart after installing the firmware update. If your system has 10th generation or older Intel processors, your system restarts twice. 11th generation or later processors require one restart.
Dell TPM Update Utility for Windows/DOS
Download
1. Click Download File, to download the file.
2. When the File Download window is displayed, click Save to save the file to your hard drive.
Clear the TPM (See Notes 2, 3 and 4)
1. Before running the TPM update utility, clear the TPM Owner.
Disable TPM Auto Provisioning in Windows (See Note 4)
1. Boot to Windows
2. Launch the PowerShell Command window in Administrator mode
3. At the Powershell command prompt, start the command:
> Disable-TpmAutoProvisioning
4. Confirm the following results:
- AutoProvisioning: Disabled
5. Reboot the system, to BIOS Setup by pressing F2.
6. Navigate to Security > TPM 1.2/2.0 Security.
7. Click the Clear checkbox and select Yes at the prompt to clear the TPM settings. (You can skip it if the item is grayed out)
8. Click Exit to save changes.
9. Reboot system to Windows.
10. Confirm the TPM is not owned. The TPM should no longer be automatically provisioned by Windows.
11. When the TPM update is finished, launch the PowerShell command in Administrator mode to re-enable the auto provisioning.
> Enable-TpmAutoProvisioning
12. Confirm the following results:
- AutoProvisioning: Enabled
Update the TPM Firmware Using TPM Update Utility from Windows Environment
1. Browse to the location where you downloaded the file and double-click the new file.
2. Windows System auto restarts and updates the TPM during the system startup.
3. When the TPM update is finished, the system auto reboots to take effect.
Update the TPM Firmware using TPM Update Utility from DOS Environment with Legacy Boot mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB drive.
2. Power on the system, then Press F12 key and Select USB Storage Device and Boot to DOS prompt.
3. Run the file by typing copied file name where the executable file is located.
4. DOS system auto restarts and updates the TPM during the system startup.
5. When the TPM update is finished, the system auto reboots to take effect.
Updating the BIOS from DOS with UEFI boot mode enabled (Non-Windows users, Load Legacy Option Disabled)
1. Copy the downloaded file to a bootable DOS USB drive.
2. Power on the system, then go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option.
3. Change UEFI to Legacy of Boot List Option.
4. Click Apply, click Exit to save changes and reboot system.
5. Press F12, then Select USB Storage Device and Boot to DOS prompt.
6. Run the file by typing copied file name where the executable file is located.
7. When the TPM update is finished, the system auto reboots to take effect.
8. Go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option.
9. Change Legacy to UEFI Boot Option.
10. Click Apply, click Exit to save changes and reboot system.