Dell EMC OpenManage Enterprise Integration for ServiceNow version 1.2
Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.Dell EMC OpenManage Integration with ServiceNow enables integration of OpenManage Enterprise and SupportAssist Enterprise applications with ServiceNow. OpenManage Enterprise and SupportAssist Enterprise are one-to-many system management applications that are installed in a data center to manage and monitor Dell EMC devices. With the integration, additional capabilities of ServiceNow such as IT service management, IT operations management, event management, and operations intelligence are provided to the administrators in a data center.
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Fixes & Enhancements
Fixes:
N/A
Enhancements:
-Use of Out-of-Box Configuration Item classes to retrieve server, chassis, and component-level inventory details.
-Ability to view detailed server inventory, chassis basic, and detailed inventory.
-Support to connect one or more OpenManage Enterprise and SupportAssist Enterprise instances with ServiceNow.
-Support for Hyper-converged infrastructure devices XC-series and VxRail.
-Enhancements made to the Application menu for better usability.
-Support to provide an option to store server, chassis details in staging or target table.
-Added a new Contact Details page that lists support information for Dell EMC OpenManage Integration with ServiceNow.
-Support for incident creation with and without event management plugin.
-Ability to support X-Auth token-based authentication to communicate with OME.
-Ability to support Dashboard Reports for OME Alerts, incidents with severity per OME.
-Ability to support SSL Verification from the Client side.
-Support for Multiple Properties Configuration.
-Support for alert acknowledgement in OME.
-Support for component health monitoring of server.
-Ability to use SupportAssist Enterprise plugin from OpenManage Enterprise.
-Ability to view server license details.
-Support for uninstallation of Application.
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.0 to 1.2
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.1 to 1.2
Read MoreN/A
Enhancements:
-Use of Out-of-Box Configuration Item classes to retrieve server, chassis, and component-level inventory details.
-Ability to view detailed server inventory, chassis basic, and detailed inventory.
-Support to connect one or more OpenManage Enterprise and SupportAssist Enterprise instances with ServiceNow.
-Support for Hyper-converged infrastructure devices XC-series and VxRail.
-Enhancements made to the Application menu for better usability.
-Support to provide an option to store server, chassis details in staging or target table.
-Added a new Contact Details page that lists support information for Dell EMC OpenManage Integration with ServiceNow.
-Support for incident creation with and without event management plugin.
-Ability to support X-Auth token-based authentication to communicate with OME.
-Ability to support Dashboard Reports for OME Alerts, incidents with severity per OME.
-Ability to support SSL Verification from the Client side.
-Support for Multiple Properties Configuration.
-Support for alert acknowledgement in OME.
-Support for component health monitoring of server.
-Ability to use SupportAssist Enterprise plugin from OpenManage Enterprise.
-Ability to view server license details.
-Support for uninstallation of Application.
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.0 to 1.2
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.1 to 1.2
Version
1.2, A00
Release date
30 Jun 2021
Download Type
Applications
Category
Systems Management
Importance
RecommendedDell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats
File Format: A GnuPG file which contains a cryptographic signature
File Name: DELL_EMC_OpenManage_Integration_1.2_ServiceNow_405_A00.tar.gz.sign
File Size: 836 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
70065e4dbaf2b4c6890097cfbfb53df8
SHA1:
b512541c6b0f35537afd41a1c05bc2183b38650a
SHA-256:
2647d5af3601e0a70b94db4bd8f09a4190e3dec0c6727874014c05bde7e7b0a0
File Format: A gnu zip file for software installation
File Name: DELL_EMC_OpenManage_Integration_1.2_ServiceNow_405_A00.tar.gz
File Size: 1.87 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This format consists of gnu zip files for software installation.
To ensure the integrity of your download, please verify the checksum value.
MD5:
e744e996285c0f9b6beb0bfd916cbd0b
SHA1:
1e06413b40ff1f63eaeb73e9b288846cfe114da3
SHA-256:
fa641ca9447778d7619cb639624554e2865acb84529abf31a0822a6acf3cbe3a
By downloading, you accept the terms of the Dell Software License Agreement.
Supported Operating Systems
Not Applicable
Red Hat® Enterprise Linux 8
Ubuntu® 18.04.3 LTS
Ubuntu® 18.04 LTS
Windows Server 2019 LTSC
Windows Server 2016
Installation instructions
Please refer to the installation guide(IG) provided as a part of the package
Drivers help and tutorials
For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials.