Restart requiredInstalledThis file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package provides DDP | Encryption Application and is supported on Tablet, Precision, OptiPlex and Latitude models running the following Windows Operating Systems: Windows 7, Windows 8, Windows 8.1 and Windows 10.
IMPORTANT: Windows 10 in-place upgrade is not supported on computers with DDP-encrypted data. BEFORE upgrading to Windows 10, uninstall and decrypt DDP|E, then upgrade to Windows 10, then re-install DDP|E. Failure to follow these steps will result in loss of data.
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Fixes & Enhancements
New Features: EE for Windows, EME, and Advanced Authentication clients now support Win 10. Cloud Edition will support Windows 10 in a future release. Resolved Technical Advisories: EE for Windows -During an upgrade, an MSI API error no longer occurs. -The issue that previously occurred on some Dell Latitude E5540 computers with USB external drives connected that resulted in a blue screen has been resolved. -The issue that resulted in occasional SDE key load and unlock failures is now resolved. -During upgrade, when Encryption Removal Agent is installed in order to proceed with uninstall, after the user selects the backup key location and enters the password, an error no longer displays. -The issue with upgrades from pre-v8.5 failing due to encryption notifications being sent during the upgrade is now resolved. -On computers with more than one version of Apache log4net installed and registered with the Global Assembly Cache, uninstallation now proceeds as expected. -The issue with continued rebooting on a computer with the number of users nearing 300 has been resolved. -The issue that caused upgrade to fail with the logged error, CInstallInf::ProcessInf-Error calling SetupInstallServicesFromInfSection, is now resolved. -Encryption of the \Regback folder after a scheduled backup no longer requires a reboot for encryption to begin. Advanced Authentication -The user can now use the external keyboard, in addition to the virtual keyboard, to submit answers to Recovery Questions. -When using HCA, an issue with SSO with domain smart cards is now resolved. Preboot Authentication -On Windows 10, the issue that occasionally resulted in a blue screen when resuming from sleep on a computer with an SED installed and PBA activated has been resolved. -The issue that resulted in unnecessary reboots after the DellMgmtAgent service starts is now resolved.
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Completely uninstall any prior versions of DDP|Access or Dell ControlPoint Security Manager software and its drivers (if previously installed on the computer). Back up security credentials prior to uninstalling.