Download Files
File Format: Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
File Name: Video_Firmware_TGJCH_WN32_2.31.0_A07.EXE
File size: 9.33 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: cf572b9f3dfd0ce2a1fec14b1da85272
SHA1: 6083a199a91f5782185ad49509690dd57018afee
SHA-256: 04ad0b2f28a98d9968ddad5d572662a3ec2b4fd4e40fa4b240ec5594830ace45
Fixes & Enhancements
Fixes
- Resolves flickering video with Dell U2417H display
- Resolve no video with Dell P2815Q monitor HDMI
Enhancements
- Change the VGA port maximum pixel clock from 193MHz to 205MHz.
- Improved compatibility with 3rd party DP displays
Important Information
** NOTE: If your configuration does *not* include a dock/APR, this update is not required. **
1. The notebook system must be docked and on a/c power.
2. There must be an external DP, DVI or VGA display connected to the dock.
3. The external display will flash during the Firmware Update process due to automatic reset of the MST HUB.
4. Do not undock the notebook system or remove a/c power until the Firmware Update is complete.
Supported Operating Systems
Windows 7, 32-bit
Windows 7, 64-bit
Windows 8, 32-bit
Windows 8, 64-bit
Windows 8.1, 32-bit
Windows 8.1, 64-bit
Windows 10, 32-bit
Windows 10, 64-bit
Installation instructions
Download Update:
1. Click Download File to download the file.
2. When the File Download window appears, click Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.
Prepare system:
For Latitude E5540 and E5440
[NOTE: This update is only for E5540/E5440 configurations that include a dock/APR. If your configuation does not include a dock/APR, this update is not for you, do not proceed]
1. Notebook system must be docked and on a/c power.
2. Notebook system must have an external display connected to the dock (can be VGA, DisplayPort or DVI monitor)
Install
1. Double-click the new icon on the desktop to launch
2. Select Yes in the first dialog box to confirm
3. Select Install in the second dialog box to install the Firmware Update
4. Follow the remaining prompts to complete the update.
5. Restart system