Dell EMC OpenManage Enterprise Integration for ServiceNow version 1.3.0

Driver Id : C4JT6

Importance : Recommended

Version : 1.3, A00 Latest version Recommended version Latest and Recommended version

Release Date : 27 Jan 2022

Download Type : Applications

Category : Systems Management

Dell EMC OpenManage Integration with ServiceNow enables integration of OpenManage Enterprise and SupportAssist Enterprise applications with ServiceNow. OpenManage Enterprise and SupportAssist Enterprise are one-to-many system management applications that are installed in a data center to manage and monitor Dell EMC devices. With the integration, additional capabilities of ServiceNow such as IT service management, IT operations management, event management, and operations intelligence are provided to the administrators in a data center.

Download Files

File Format: This format consists of gnu zip files for software installation.

File Name: DELL_EMC_OpenManage_Integration_1.3.0_ServiceNow_532_A00.tar.gz

File size: 2.25 MB

To ensure the integrity of your download, please verify the checksum value.

MD5: c6f1062ed56a437f26c4861e19b1ee81

SHA1: 8d29c5e66fe63cac93063e22f1a1c06f37a2d4af

SHA-256: c6aeb2bc838375fcb69b1818c6a760dbb9f5aa6aa746d441e52513e88b65562c

Download .GZ

File Format: The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.

File Name: DELL_EMC_OpenManage_Integration_1.3.0_ServiceNow_532_A00.tar.gz.sign

File size: 878 Bytes

To ensure the integrity of your download, please verify the checksum value.

MD5: 5bd25cf6a3100a6349298391293d1dbe

SHA1: 3b079d5627cf563e8eb5ad9bef5a94b0d05bede8

SHA-256: 627b7fd6c7ea0bd9877f783c238276e1842da967244f494f78d32339472bf84e

Download .SIGN

Fixes & Enhancements

Enhancements/features and Fixes:

- Use of Out-of-Box Configuration Item classes to retrieve server, chassis, chassis network
and component-level inventory details.

- Support for fetching the events details without inventory sync (optional) for OpenManage
Enterprise Connection Profile.

- Addition of Getting Started page on the console.

- Support for Chassis Network Devices both basic and detailed inventory.

- SSL certificate check for Services Connection profile.

- Support for Services Connection version 5.x

- Health information of a Server is fetched dynamically for devices which receives
critical and warning alerts.

- Support for incident creation on basis of filters.

- Support for chassis slot information.

- Ability to support Dashboard Reports for Chassis Network Devices.

- Support for incident creation without event management plugin for Chassis Network
Devices.

- Support for event acknowledgement of alerts for Chassis Network Devices.

- Support for device event sync for Chassis Network Devices.

- Support for server naming for new server population based on hostname validity.

- Support for view of servers without Operating System in Dell iDRAC Servers module
and servers with respective Operating System under Windows, Linux, Unix and ESX module.

- Custom roles x_310922_omisnow.OMISNOW Operator and x_310922_omisnow.OMISNOW User
have been removed.

- Support for uninstallation of application.

- Support for upgrade of Dell EMC OpenManage Integration version from 1.1 to 1.3.0.

- Support for upgrade of Dell EMC OpenManage Integration version from 1.2.1 to 1.3.0.