PERC12.1 H965e RAID Controller firmware version 8.4.10.0.18-5

Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This release updates the firmware residing on PERC H965e Adapter controllers to package 8.4.10.0.18-5.
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Fixes & Enhancements

Improved DDR4 Memory settings to prevent critical DDR4 memory errors that may result in controller hang conditions, including Single Bit Errors (SBE) and Multi Bit Errors (MBE).

Important Note: After the firmware update, it is crucial to perform a complete graceful shutdown to power off the system, followed by a power on to enable the new memory settings.
A warm reboot will NOT activate the updated settings.
If iDrac/LC is used to perform the update, a graceful shutdown to power off after the update is still required.
Read More

Version

8.4.10.0.18-5, A01

Release date

13 Oct 2023

Download Type

Firmware

Category

SAS RAID

Importance

Urgent
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information

File Format: Update Package for MS Windows 64-Bit.
File Name: SAS-RAID_Firmware_2DVNW_WN64_8.4.10.0.18-5_A01.EXE
File Size: 14.09 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
4ebda8a596ddb85e47e36de7f74e0c00
SHA1:
de4c700dc9607c325ee8b10da21fa7ad061b441e
SHA-256:
d31551c8c063a16202f7c872a411c6d3c1e7ad6a99a29f7be6a9671bb04807d3

File Format: A GnuPG file which contains a cryptographic signature
File Name: SAS-RAID_Firmware_2DVNW_LN64_8.4.10.0.18-5_A01.BIN.sign
File Size: 226 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
a10751171b0a3db2f66d395373071d91
SHA1:
6eaf532b645c2f0ad00c248a6633f81653701b50
SHA-256:
4fe37d330c89d358f49b7ad2a0877f2117b1b273e714b0457ed7b5a9625bf51f

File Format: External release notes
File Name: SAS_RAID_Firmware_12.1.1_A01_8.4.10.0.18-5_RELNOTES.txt
File Size: 12.68 KB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format contains plain text which can be viewed with a standard text editor.
To ensure the integrity of your download, please verify the checksum value.
MD5:
2fce647fdc5230dc23d7f0157e74f304
SHA1:
579ad502ec4128c2298f342721f9b20de6fcd50b
SHA-256:
2e000f551f2e13bfe2b8f224203cfe63dcedea77f78984fd3cb2d0b08f4a42c3

File Format: Update Package for Red Hat Linux
File Name: SAS-RAID_Firmware_2DVNW_LN64_8.4.10.0.18-5_A01.BIN
File Size: 10.56 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
1ce1580587f42b8225773b49f5044bfc
SHA1:
b9246f01c7072b8fa69bb9153790c51112fa87e8
SHA-256:
b2b09119ba26838eea60276532a3d7d94b2649f7addbf6faa61fea000df659c4

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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Enablement inbox drivers have been added to some OSes for initial launch of PERC12 controllers. These drivers are for OS install only and have limited performance and controller management functionality. Management Applications such as PERCCLI2 and Open Manage will not work with these drivers. Enablement drivers can be identified with version numbers "0.255.xxx.xxx" or "3.xxx.xxx.xxx". Driver version "8.xxx.xxx.xxx" should be installed as soon as possible or applied during OS install to enable full performance and management functionality of PERC12 controllers.

The enablement driver "3.0.71.90" for Windows 2022 has known issues with Multi-CPU (2/4 CPU) and large core count CPU configurations that can cause OS to crash when loading the driver. It is recommended to install the latest "8.xxx.xxx.xxx" driver during OS install or as soon as possible after the install. If facing issues with crashes during OS installation it is recommended to disable Logical Processors and reduce CPU core count to 16 or less cores per CPU from the HII BIOS/UEFI settings menu. After installing the latest "8.xxx.xxx.xxx" PERC driver these settings can be set back to default. Additionally, running PERCCLI2 or Open Manage with inbox "3.0.71.90" driver can cause OS to crash. Please install "8.xxx.xxx.xxx" driver before using these management applications In Windows 2022.

PLEASE REVIEW External Release Notes Section 3.0 for more important information
PERC H965e Adapter
1. Update the firmware version to this version using preferred method below (Windows DUP, Linux DUP).
2. Perform a full shutdown and reboot for the new FW take effect

Windows Update Package:
Download
1. From http://www.dell.com/support/home, download the update package and save it to
your local hard drive.

Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window
before proceeding. Note: The DUP cannot be applied using the OS enablement driver.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.


Linux Update Package:
Download
1. From http://www.dell.com/support/home, download the update package and save it to
your local hard drive.

Installation
1. Read over the release information presented by executing the
"./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN --version" command from the shell.
2. Download and install any prerequisites identified in the above step before proceeding.
Note: The DUP cannot be applied with the OS inbox enablement driver.
3. Run the update by executing "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN" from
the shell.
4. Follow the remaining prompts to perform the update.

IDRAC/LC
1. Download the Windows DUP Executable from http://www.dell.com/support/home
2. Upload DUP to IDRAC or LC
3. Submit job and reboot the system

VMware/PERCcli
1. Download the DUP from http://www.dell.com/support/home to a local system
2. Extract the Payload files from the DUP
Extracted DUP > Common > Payload
3. Download and install the latest PERCcli version to your server if not already installed
4. Copy the DUP payload files to your server
5. Navigate to PERCcli folder
Windows - folder with perccli2.exe
Linux - /opt/Megaraid/perccli2
VMware - /opt/lsi/perccli2
Note that PERCcli requires administrator privileges to run.
6. Install the Firmware to your controller with the below command
perccli2 /cx download file= \Path To\.rom
7. Perform a full shutdown and reboot the system

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