Download Files
File Format: This file format consists of an archive of files that may be decompressed to a directory on the hard drive. The installation can then be done from that directory.
File Name: EDD5010.exe
File size: 1.45 MB
File Format: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, then double-click it to unzip the set of files. Follow the instructions to complete the installation.
File Name: ED501010.exe
File size: 1.49 MB
File Format: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
File Name: EZ501000.EXE
File size: 1.14 MB
Fixes & Enhancements
Delldiag has been enhanced to support new platforms.
Supported Operating Systems
Installation instructions
Default Instructions for EDD5010.exe:
Download
1. Click the location, e.g. Americas, from which you want to download the
file.
2. If the Export Compliance Disclaimer window appears, click Yes, I
Accept this Agreement.
3. When the File Download window appears, click Save this program to disk
and click OK. The Save In window appears.
4. From the Save In drop-down menu, click to select Desktop and then
click Save. The file will download to your desktop.
5. If a Download Complete window appears, click Close. A new icon
appears on your desktop.
Install
1. Double-click the new icon on the desktop labeled EDD5010.exe.
2. You will be presented with a menu where you can make bootable
diskettes or copy the files to a directory on your hard drive. If you put
the files on the hard drive make sure it is to an MS-DOS FAT partition.
If you extract the files to any other type of partition (for example
NTFS) you will not be able to run the diagnostics.
3. Follow the prompts to make a bootable set of diskettes or to install
the diagnostics on your hard drive.
4. When the installation has completed you will see a message indicating
that the diagnostic delivery is complete. Press any key to exit the
program. Press [ENTER] to exit the program.
Running the Diagnostics from Diskettes
1. Insert the first disk of the set into your floppy disk drive.
2. Reboot your system.
3. Follow the on-screen instructions.
Running the Diagnostics from a Hard Drive
1. In order to run the diagnostics you must boot to an MS-DOS prompt. If
necessary create a DOS boot disk. For more information, refer to Dell
Knowledge Base Article TT1014475 - "What can I use for a boot disk with
CD-ROM support?"
2. Insert the floppy disk into the floppy drive and reboot the computer.
3. At the A:/> prompt, type "C:" (or the drive letter where you saved the
diagnostics to) and then press the [ENTER] key.
4. From the MS-DOS prompt change directories to the location you
specified during installation.
5. Type "MpMemory /a /w" and then press [ENTER] to run memory diagnostics
or type "Delldiag" and then press [ENTER] to run all other diagnostics.
6. Follow the on-screen instructions.
Default Instructions for ED501010.exe:
Download
1. Click the location, e.g. Americas, from which you want to download the
file.
2. If the Export Compliance Disclaimer window appears, click Yes, I
Accept this Agreement.
3. When the File Download window appears, click Save this program to disk
and click OK. The Save In window appears.
4. From the Save In drop-down menu, click to select Desktop and then
click Save. The file will download to your desktop.
5. If a Download Complete window appears, click Close. A new icon
appears on your desktop.
Diskette Creation
1. Double-click the new icon on the desktop. The Self-Extractor window
appears.
2. Click Setup. An MS-DOS window appears with a message indicating how
many diskettes you will need.
3. Press the [ENTER] key. A message appears prompting you to insert a
blank diskette. Insert a diskette into the drive.
4. Press the [ENTER] key. A message appears indicating that all data on
the disk will be erased.
5. Press the [y] key and then press the [ENTER] key. The files are copied
to the diskette. Once the files have been copied to the diskette a
message appears prompting you to insert the next diskette.
6. Repeat steps 3 - 5 until you reach the end of the diskette set. Label
each diskette with a disk number starting from 1.
7. After all the files have been copied to the last diskette, press the
[ENTER] key and the MS-DOS window closes.
Running the Diagnostics
1. Insert the first diskette of the set into your floppy disk drive.
2. Click Start, click Shutdown, click Restart, and then click OK to
reboot your system.
3. Follow the on-screen instructions.
Default In
Applies to
32 bit Diagnostics
INFO,DIAGS,ENTERPRISE