Dell ChengMing 3910/3911 System BIOS

Restart required

Do not turn off your computer or disconnect from the power source while updating the BIOS as this could harm your computer. During the update, your computer will restart and you may briefly see a black screen.

Before updating, please read the installation instructions and important information noted below.

hi testing

Driver Id : K5GMD

Importance : Critical

Version : 1.24.0, 1.24.0 Latest version Recommended version Latest and Recommended version

Release Date : 09 Apr 2025

Download Type : System BIOS

Category : BIOS

This package contains the Dell system BIOS update. BIOS is a firmware package that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices. This update addresses the Dell Security Advisories (DSA). A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability.

Download Files

File Format: This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.

File Name: ChengMing_3910_3911_1.24.0.exe

File size: 39.88 MB

To ensure the integrity of your download, please verify the checksum value.

MD5: cfe12d969ea0fed59f015ba902badb2d

SHA1: 074e66aafd88ddd0310d839fd5edc7bddbeadce2

SHA-256: e0b2ee4c5b4b96fd3d3fd6695b86cbdcb419c08e92c24a55fd48e8fc2290a7d9

Download .EXE

File Format: This file format consists of a BIOS Recovery image file. This file is used for the System BIOS Recovery process to recover a system from a corrupted BIOS.

File Name: BIOS_IMG.rcv

File size: 39.87 MB

To ensure the integrity of your download, please verify the checksum value.

MD5: bb31056bd271f78700f2ea452fe0a83c

SHA1: a22935da90b1787b48d3a5f8a2aee3ab551a5ca7

SHA-256: a53dd29fc1b1ecba10320914b1bd186f743b90989dfd550b79442c2c98785991

Download .RCV

Important Information

- Do not power off the system until the process of updating the BIOS is completed.
- Once the BIOS is upgraded to version 1.19.0 or later, you cannot downgrade the BIOS to earlier versions. BIOS downgrades are restricted when there are security updates and important fixes with earlier versions that impact the functionality of the system.
- BIOS updates take no more than 5 minutes to be installed on your system. You can install the updates in the background while using the system.

Installation instructions

Updating the BIOS from Windows

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.

Download and Installation
1. Click Download File.
2. Click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file.
4. Double-click the new file.
The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, system restarts again.

Updating the BIOS from BIOS Boot Menu (independent of operating system)

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off the power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.

Installation
1. Copy the downloaded file to a USB drive. You do not need a bootable USB drive.
2. Insert the USB drive into any USB port.
3. Power on the system.
4. At the DELL logo screen, press F12 to access the one-time boot menu.
5. Select BIOS Flash Update in the Other Options section.
6. Click the ... button to browse the USB drive to locate the downloaded file.
7. Select the file and click OK.
8. Verify the existing system BIOS information and the BIOS update information.
9. Click Begin Flash Update.
10. Review the Warning message and click Yes to proceed with the update.
The system restarts and displays a Flash Progress bar at the Dell logo screen. The system restarts again when the Flash update is complete.

Dell ChengMing 3910/3911 System BIOS

Download Files

Fixes & Enhancements

Important Information

Compatible Systems

Supported Operating Systems

Installation instructions

Applies to