Download Files
File Format: This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
File Name: Alienware_x15_x17_R2_1.2.0.exe
File size: 8.98 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: 7cfc1a9b595721a1d7b9beddebcee4b2
SHA1: 8adacb9002b93dc96e9eefd6b68fe86eaf07b81d
SHA-256: 0569019d80867dcfaa8ac135aa096893df07c3a1c059710f3156091cf00f4d91
File Format: This file format consists of a BIOS Recovery image file. This file is used for the System BIOS Recovery process to recover a system from a corrupted BIOS.
File Name: BIOS_IMG.rcv
File size: 18.19 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: 9dc050b670adba4a757348fbfa9f95cc
SHA1: b8dab895a110c7770947bef9c976f69866f1cecd
SHA-256: 14bddec175c149a050f1aadb97543cec6f0988725ab2821fe4c9a5e60fa17f81
Fixes & Enhancements
- Fixed the issue where the memory dashboard data is not shown in Alienware Command Center.
- Fixed the issue where the keyboard backlight LEDs are turned off until the system is resumed from Hibernate or Modern Standby state. This issue occurs after updating the keyboard firmware to version X21.
- Fixed the issue where MobileMark 2018 Failed error is displayed after running the MobileMark 2018 tool.
Important Information
BIOS updates take no more than 5 minutes to be installed on your system. You can install the updates in the background while using the system.
Supported Operating Systems
Installation instructions
Updating the BIOS from Windows
Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.
Download and Installation
1. Click Download File.
2. Click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file.
4. Double-click the new file.
5. The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, system restarts again.
Updating the BIOS from DOS with UEFI boot mode enabled (Non-Windows users, Load Legacy Option Disabled)
Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off the power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.
Installation
1. Copy the downloaded file to a bootable DOS USB drive.
2. Power on the system and then go to BIOS Setup by pressing the F2 key.
3. Go to General > Boot Sequence > Boot > Boot List Option.
4. Change UEFI to Legacy of Boot List Option.
5. Go to Exit > Save Changes and reboot system.
6. Press F12 and then select USB Storage Device and boot to the DOS prompt.
7. Run the file by typing the file name.
8. The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, the system restarts again.
9. Go to BIOS Setup by pressing the F2 key and go to General > Boot Sequence > Boot > Boot List Option.
10. Change Legacy to UEFI Boot Option.
11. Go to Exit > Save Changes and reboot the system.