Seagate RAL3 for model number(s) ST10000NM0588, ST12000NM0128, ST14000NM0138.

Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This release contains firmware version RAL3 for Seagate drives. Vendor model numbers ST10000NM0588, ST12000NM0128, ST14000NM0138.
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Fixes & Enhancements

-Fix the issue where SANITIZE does not resume after host reset
-Fix the issue where drive may stop responding after hard reset during writes
-Fix the issue where bad write can occur following read retries
-Fix the issue where an erroneous lowest temperature value of 0 degC is reported by Log Addr 04h (Device Statistics)
-Fix the issue where SMART Attribute 192 (Emergency Retract Count) increases inaccurately
-Fix issues where assert can result
-Fix issues where command timeout can result
-Fix issues where hang condition can result
-Fix issues where IOEDC error can result

Enhancements:
-Improve throughput performance for specific workloads
-Improve recovery paths for various error situations
-Improve reliability features, including enhancement of data integrity maintenance during highly localized write intensive workloads
-Improve interface protocol compliance
-Improve event logging & status reporting accuracy
Read More

Version

RAL3, A00

Release date

03 Sept 2020

Download Type

Firmware

Category

Storage

Importance

Urgent
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information
File Format: Update Package for MS Windows 64-Bit.
File Name: Serial-ATA_Firmware_V3N1T_WN64_RAL3_A00.EXE
File Size: 10.72 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
8b7930828b82a493818385540ec58757
SHA1:
8788868403587966ccbc43e142774113232a11db
SHA-256:
28bdeaf101058c11d4edbe83d97f6a31a4b0352a36cce9a01336a714eed515ee
File Format: A GnuPG file which contains a cryptographic signature
File Name: Serial-ATA_Firmware_V3N1T_LN_RAL3_A00.BIN.sign
File Size: 226 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
c0125207955ee581c602ff78eaad6577
SHA1:
7db2f2170904e89569d13daf441e403b55558e4b
SHA-256:
bf779da81cc3ffdb7af2eeaa7ea762ab973e09287b6691c4fcc797795d2554bc
File Format: Update Package for MS Windows 32-Bit
File Name: Serial-ATA_Firmware_V3N1T_WN32_RAL3_A00.EXE
File Size: 9.52 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
12d54f9342368d07bc2cb76ebaa3f7c0
SHA1:
a320eea09b1de435d69bd682d324bac7d0f1e48b
SHA-256:
b4505d586d78225761faa8045aac351194af90f46955d8f87418445abd86690f
File Format: Update Package for Red Hat Linux
File Name: Serial-ATA_Firmware_V3N1T_LN_RAL3_A00.BIN
File Size: 6.35 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
17b4f5b2d0623f5d3912f5a74a037f4a
SHA1:
c54bc2899053a67bf5ae06bd696878449514234d
SHA-256:
28653b730f288ce77cfb735e70cdc8fa57523b9ca75a4eeeeb3a0819ca65eb0b

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up
Windows Server 2008 x64
Suse Linux ES 10
Windows Server 2012
Not Applicable
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Windows Storage Server 2012 R2
SUSE Linux ES 12
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
Seagate Mobula BP 10TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST10000NM0588 Vendor PN: 2H3130-136 Regulatory: STL006
Seagate Mobula BP 12TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST12000NM0128 Vendor PN: 2H3131-136 Regulatory: STL006
Seagate Mobula BP 14TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST14000NM0138 Vendor PN: 2H4131-136 Regulatory: STL006
1. Click the 'Download Now' link to download the file.
2. When the File Download window appears, click 'Save' to save the file to your hard drive.

Installation

1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

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