Dell EMC OpenManage Enterprise Integration for ServiceNow version 1.2

Driver Id : 20X3V

Importance : Recommended

Version : 1.2, A00 Latest version Recommended version Latest and Recommended version

Release Date : 30 Jun 2021

Download Type : Applications

Category : Systems Management

Dell EMC OpenManage Integration with ServiceNow enables integration of OpenManage Enterprise and SupportAssist Enterprise applications with ServiceNow. OpenManage Enterprise and SupportAssist Enterprise are one-to-many system management applications that are installed in a data center to manage and monitor Dell EMC devices. With the integration, additional capabilities of ServiceNow such as IT service management, IT operations management, event management, and operations intelligence are provided to the administrators in a data center.

Download Files

File Format: The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.

File Name: DELL_EMC_OpenManage_Integration_1.2_ServiceNow_405_A00.tar.gz.sign

File size: 836 Bytes

To ensure the integrity of your download, please verify the checksum value.

MD5: 70065e4dbaf2b4c6890097cfbfb53df8

SHA1: b512541c6b0f35537afd41a1c05bc2183b38650a

SHA-256: 2647d5af3601e0a70b94db4bd8f09a4190e3dec0c6727874014c05bde7e7b0a0

Download .SIGN

File Format: This format consists of gnu zip files for software installation.

File Name: DELL_EMC_OpenManage_Integration_1.2_ServiceNow_405_A00.tar.gz

File size: 1.87 MB

To ensure the integrity of your download, please verify the checksum value.

MD5: e744e996285c0f9b6beb0bfd916cbd0b

SHA1: 1e06413b40ff1f63eaeb73e9b288846cfe114da3

SHA-256: fa641ca9447778d7619cb639624554e2865acb84529abf31a0822a6acf3cbe3a

Download .GZ

Fixes & Enhancements

Fixes:
N/A

Enhancements:

-Use of Out-of-Box Configuration Item classes to retrieve server, chassis, and component-level inventory details.
-Ability to view detailed server inventory, chassis basic, and detailed inventory.
-Support to connect one or more OpenManage Enterprise and SupportAssist Enterprise instances with ServiceNow.
-Support for Hyper-converged infrastructure devices XC-series and VxRail.
-Enhancements made to the Application menu for better usability.
-Support to provide an option to store server, chassis details in staging or target table.
-Added a new Contact Details page that lists support information for Dell EMC OpenManage Integration with ServiceNow.
-Support for incident creation with and without event management plugin.
-Ability to support X-Auth token-based authentication to communicate with OME.
-Ability to support Dashboard Reports for OME Alerts, incidents with severity per OME.
-Ability to support SSL Verification from the Client side.
-Support for Multiple Properties Configuration.
-Support for alert acknowledgement in OME.
-Support for component health monitoring of server.
-Ability to use SupportAssist Enterprise plugin from OpenManage Enterprise.
-Ability to view server license details.
-Support for uninstallation of Application.
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.0 to 1.2
-Support for an upgrade of Dell EMC OpenManage Integration version from 1.1 to 1.2