WDC WD20EZBX Hard Drive Firmware Update

- Ensure that you back up your data before performing this update. Do not interrupt your system during the firmware update process. Firmware update Installation time should take no longer than 1 minute.
- For IT admins, this update supports silent install. You can use Management Consoles or Dell tools such as Dell Command Update, SupportAssist, or Dell Business Client Catalog with Config Manager to install silently in background.

Dell Update Package Instructions

Note 1: Before updating this firmware, ensure that you back up the data in the system and close all open applications. It is also recommended to connect the power cable when it is not a desktop and disconnect all external storage devices.
Note 2: Your system does not require a restart after installing the firmware.

Download
1. Click Download File.
2. When the File Download window is displayed, click Save to save the file to your hard drive.

Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read the information in the dialog window.
3. Download and install any prerequisites that are identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.

Note: If the Extract button is selected instead of Install, perform the following steps to complete the update:
a. Choose the extract location.
b. Close the Dell Update Package window.
c. From a command window, change directory to the location where files were extracted and run the following command: WD12091512.exe
d. Follow the remaining prompts to perform the update.