Do not turn off your computer or disconnect from the power source while updating the BIOS as this could harm your computer. During the update, your computer will restart and you may briefly see a black screen.

Before updating, please read the installation instructions and important information noted below.

Alienware x15/x17 R2 System BIOS

Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the Dell system BIOS update. BIOS is a firmware package that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices.
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Fixes & Enhancements

- Fixed the issue where the memory dashboard data is not shown in Alienware Command Center.
- Fixed the issue where the keyboard backlight LEDs are turned off until the system is resumed from Hibernate or Modern Standby state. This issue occurs after updating the keyboard firmware to version X21.
- Fixed the issue where MobileMark 2018 Failed error is displayed after running the MobileMark 2018 tool.
Read More

Version

1.2.0, 1.2.0

Release date

07 Feb 2022

Download Type

System BIOS

Category

BIOS

Importance

Critical
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information
File Format: CPG BIOS Executable for Windows/DOS
File Name: Alienware_x15_x17_R2_1.2.0.exe
File Size: 8.98 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
To ensure the integrity of your download, please verify the checksum value.
MD5:
7cfc1a9b595721a1d7b9beddebcee4b2
SHA1:
8adacb9002b93dc96e9eefd6b68fe86eaf07b81d
SHA-256:
0569019d80867dcfaa8ac135aa096893df07c3a1c059710f3156091cf00f4d91
File Format: BIOS Recovery Image File
File Name: BIOS_IMG.rcv
File Size: 18.19 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format consists of a BIOS Recovery image file. This file is used for the System BIOS Recovery process to recover a system from a corrupted BIOS.
To ensure the integrity of your download, please verify the checksum value.
MD5:
9dc050b670adba4a757348fbfa9f95cc
SHA1:
b8dab895a110c7770947bef9c976f69866f1cecd
SHA-256:
14bddec175c149a050f1aadb97543cec6f0988725ab2821fe4c9a5e60fa17f81

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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BIOS updates take no more than 5 minutes to be installed on your system. You can install the updates in the background while using the system.
Alienware x17 R2
Updating the BIOS from Windows

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.

Download and Installation
1. Click Download File.
2. Click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file.
4. Double-click the new file.
5. The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, system restarts again.

Updating the BIOS from DOS with UEFI boot mode enabled (Non-Windows users, Load Legacy Option Disabled)

Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off the power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.

Installation
1. Copy the downloaded file to a bootable DOS USB drive.
2. Power on the system and then go to BIOS Setup by pressing the F2 key.
3. Go to General > Boot Sequence > Boot > Boot List Option.
4. Change UEFI to Legacy of Boot List Option.
5. Go to Exit > Save Changes and reboot system.
6. Press F12 and then select USB Storage Device and boot to the DOS prompt.
7. Run the file by typing the file name.
8. The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, the system restarts again.
9. Go to BIOS Setup by pressing the F2 key and go to General > Boot Sequence > Boot > Boot List Option.
10. Change Legacy to UEFI Boot Option.
11. Go to Exit > Save Changes and reboot the system.

Need help with BIOS issues?

Find a solution in Dell's BIOS troubleshooting guide

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