PERC12 H965e Adapter RAID Controller firmware version 8.14.0.0.18-14

Important Information for Update Packages for Microsoft Windows
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* Do not run other applications while executing Update Packages.
* Do not run storage controller update packages if the controller is in use by other applications.
* The firmware upgrade may fail if any of the RAID controllers in the system are performing an I/O background task (that is, consistency check, background initialization, rebuild, or reconstruction). Allow the background task to complete before attempting to upgrade the firmware. Patrol Read tasks will not affect a firmware upgrade.
Important Information for Update Packages for Linux
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* Do not run other applications while executing Update Packages.
* If the following error occurs, "Error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory", you must install the compatibility libraries from "www.redhat.com" or from the Red Hat CD. To install the compatibility libraries, use the following command: "RPM -ih compat-libstdc++-33-3.2.3-47.3.i386.rpm"
* When Update Packages stop abruptly due to a power outage or abnormal termination, perform the following steps:
- Remove the lock file.
Type the following command: rm -f /var/lock/.spsetup
- Run the Update Package again to reapply the update.
* Do not run storage controller update packages if the controller is in use by other applications.
The firmware upgrade may fail if any of the RAID controllers in the system are performing an I/O background task (that is, consistency check, background initialization, rebuild, or reconstruction). Allow the background task to complete before attempting to upgrade the firmware. Patrol Read tasks will not affect a firmware upgrade.
* Linux systems running one or more applications that interact with SCSI devices in certain ways are known to cause a kernel panic situation. Therefore, it is recommended that you stop Server Administrator and its Storage Management Service before running storage controller firmware update packages.
To stop the Dell OpenManage(TM) Server Administrator service, run "omconfig system webserver action=stop"
To start the Server Administrator service, run "omconfig system webserver action=start"
To stop the Server Administrator Storage Management Service, run "/etc/init.d/dataeng stop"
To start the Server Administrator Storage Management Service, run "/etc/init.d/dataeng start"
Enablement Inbox OS Drivers:
Enablement inbox drivers have been added to some OSes for initial launch of PERC12 controllers. These drivers are for OS install only and have limited performance and controller management functionality.
Management Applications such as PERCCLI2 and Open Manage will not work with these drivers. Enablement drivers can be identified with version numbers "0.255.xxx.xxx" or "3.xxx.xxx.xxx".
Driver version "8.xxx.xxx.xxx" should be installed as soon as possible or applied during OS install to enable full performance and management functionality of PERC12 controllers
Windows 2022/2025 Inbox OS Driver:
The enablement driver "3.0.71.90" for Windows 2022 has known issues with Multi-CPU (2/4 CPU) and large core count CPU configurations that can cause OS to crash when loading the driver. It is recommended to install the latest "8.xxx.xxx.xxx" driver during OS install or as soon as possible after the install.
If facing issues with crashes during OS installation it is recommended to disable Logical Processors and reduce CPU core count to 16 or less cores per CPU from the HII BIOS/UEFI settings menu. After installing the latest "8.xxx.xxx.xxx" PERC driver these settings can be set back to default.
Additionally, running PERCCLI2 or Open Manage with inbox "3.0.71.90" driver can cause OS to crash. Please install "8.xxx.xxx.xxx" driver before using these management applications In Windows 2022 or later.

Performing the Firmware Upgrade
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1. Update the firmware version to this version using preferred method below (Windows DUP, Linux DUP).
2. Reboot for the new FW to take effect

Windows Update Package:
Download
1. From Agile, download the update package and save it to your
local hard drive.

Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.


Linux (RHEL/SLES) Update Package:
Download
1. From Agile, download the update package and save it to your
local hard drive.

Installation
1. Read over the release information presented by executing the
"./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN --version" command from the shell.
2. Download and install any prerequisites identified in the above step before proceeding.
3. Run the update by executing "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN" from the shell.
4. Follow the remaining prompts to perform the update.

IDRAC/LC
1. Download the Windows DUP Executable from Agile
2. Upload DUP to IDRAC or LC
3. Submit job and reboot the system

VMware/Ubuntu/PERCcli
1. Download the DUP from Agile to a local system
2. Extract the Payload files from the DUP
Extracted DUP > Common > Payload
3. Download and install the latest PERCcli version to your server if not already installed
4. Copy the DUP payload files to your server
5. Navigate to PERCcli folder
Windows - folder with perccli.exe
Linux - /opt/Megaraid/perccli
VMware - /opt/lsi/perccli
Note that PERCcli requires administrator privileges to run
6. Install the Firmware to your controller with the below command
perccli /c download file= \Path To\.bin
7. Reboot the system