Download Files
File Format: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
File Name: EW5099A0.EXE
File size: 2.43 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: 4a8ee4cb27af9378a0f991e558d48785
File Name: EL5099A0.bin
File size: 2.1 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: 1f031bc638128b0ff5fa51c0cdcd19f1
Fixes & Enhancements
Dell Diagnostics has been enhanced to support new products, add features and/or improve performance.
Important Information
The Dell 32 bit Diagnostics may not work correctly with some KVM switches.
Supported Operating Systems
Installation instructions
Zippack Release
NOTE: In order to create diagnostic media using this package, this file must be downloaded to and executed on a system running Microsoft Windows. This package can be used to create a bootable diskette set, USB flash drive, CD, or hard drive image.
Download
1. Select the download method you want to use to retrieve the file - either HTTP or FTP.
2. If the Export Compliance Disclaimer window appears, read the agreement and then select either "I agree" or "I disagree".
3. When the File Download window appears, click Save.
4. From the Save As dialog, select a location and a file name then click "Save".
5. If a Download Complete window appears, click Close.
Diagnostic Media Creation
1. Browse to the location where you downloaded the file and double-click it to extract the diagnostic files and start the distribution application.
2. Verify that you have the correct diagnostic package by reviewing the information on the dialog box that appears then click Continue.
3. Specify the location to unzip the files.
4. Click on the OK button to extract files. After the files are extracted, a message should appear indicating that all files were successfully unzipped.
5. Click the OK button to start the Dell Diagnostic Delivery Package. Follow the on screen prompts to create the media desired.
Running the Diagnostics
1. Insert the media you created.
2. Boot the computer. (You may have to configure the boot order in BIOS setup to boot the media you created before other devices.)
3. Follow the on-screen prompts.
There will be a readme.txt file in the location you selected to unzip the files that contains additional and late breaking information. If you need to run the Delivery Package again, you can run the file DDDP.exe from that same location.
Linux Release
NOTE: In order to create diagnostic media using this package, this file must be downloaded to and executed on a system running Linux. This package can be used to create a bootable diskette set, USB flash drive, CD, or hard drive image.
Download
1. Select the download method you want to use to retrieve the file - either HTTP or FTP.
2. If the Export Compliance Disclaimer window appears, read the agreement and then select either "I agree" or "I disagree".
3. When the File Download window appears, click Save.
4. From the Save As dialog, select a location and a file name then click "Save".
5. If a Download Complete window appears, click Close.
Diagnostic Media Creation
1. Change to the directory where you downloaded the DDDP script file.
2. From a shell command line prompt execute the DDDP script file downloaded as the root user.
3. Review the README file from the DDDP script being executed for more details about media creation.
5. Follow the on screen prompts to create the media desired.
Running the Diagnostics
1. Insert the media you created.
2. Boot the computer. (You may have to configure the boot order in BIOS setup to boot the media you created before other devices.)
3. Follow the on-screen prompts.
There will be a README file in the temporary directory created during the DDDP script execution that contains additional and late breaking information.
Applies to
32 bit Diagnostics
INFO,DIAGS,ENTERPRISE