Download Files
File Format: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.
File Name: Synaptics_Hub_FW_2.15_update_ZPE.exe
File size: 1.14 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: b57ebb9b6d8021b90ded9eceb8599876
SHA1: 9191ad2434459689b0e8cb21feb6515f896437da
SHA-256: 7154d6cc7d7a79f661029fa081a04ef40951f1e148722e71bf127058e2498749
Fixes & Enhancements
Fixes
- Fixed flickering screen seen on external monitors attached to dock.
Enhancements
- Not Applicable.
Important Information
== If your system is Latitude E7240, E7440 and your configuration includes a dock/APR ==
** NOTE: If your configuration does *not* include a dock/APR, this update is not for you **
1. Have the system docked. Make sure you have a DP or VGA monitor connected to the dock
2. Boot the system into OS, click executable file on desktop.
3. Press the OK button when the notification prompt pops up.
4. The current firmware version and the upgrade version will pop up. Press the button to continue.
5. The upgrade process will start. A percentage bar will show update progress
6. Restart your system after the upgrade process is complete.
== If your system is Latitude E5540, E5440 ==
1. Connect DP or VGA monitor to your system (not on dock)
2. Boot the system into OS, click executable file on desktop.
3. Press the OK button when the notification prompt pops up.
4. The current firmware version and the upgrade version will pop up. Press the button to continue.
5. The upgrade process will start. Apercentage bar will show update progress
6. Restart your system after the upgrade process is complete
Supported Operating Systems
Windows 7, 32-bit
Windows 7, 64-bit
Windows 8, 32-bit
Windows 8, 64-bit
Windows 8.1, 32-bit
Windows 8.1, 64-bit
Installation instructions
Download Update:
1. Click Download File to download the file.
2. When the File Download window appears, click Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.
Prepare system:
For Latitude E7240, E7440:
[NOTE: This update is only for E7240/E7440 configurations that include a dock/APR. If your configuation does not include a dock/APR, this update is not for you, do not proceed]]
1. System must be docked. Must have monitor connected to the dock (can be VGA, DisplayPort or DVI monitor)
2. Boot the system into OS
For Latitude E5540, E5440:
1. System must *not* be docked. Must connect monitor to miniDP or VGA on the system (not on dock)
2. Boot the system into OS
Install
1. Double-click the new icon on the desktop labelled Synaptics_Hub_FW_2.15_update_ZPE.exe
2. The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\1XFPM. Write down this path so the executable file, SynapticsHubFW_2.15.exe, can be found later.
3. The Self-Extraction results window appears.
4. Click OK.
5. Press the OK button when the notification prompt pops up.
6. The current firmware version and the upgrade version will pop up. Press the button to continue.
7. The upgrade process will start. A percentage bar will show update progress.
8. Restart your system after the upgrade process is complete.
Reboot will be required