Do not turn off your computer or disconnect from the power source while updating the BIOS as this could harm your computer. During the update, your computer will restart and you may briefly see a black screen.

Before updating, please read the installation instructions and important information noted below.

Dell XPS 13 9370 System BIOS

Restart required AUTO INSTALLED This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the Dell system BIOS update version 1.6.3 and is supported on Dell XPS 13 9370. BIOS is a firmware that is embedded on a small memory chip on the computer's system board. It controls the keyboard, monitor, disk drives and other devices. This package fixes the incorrect Windows operating system logon message that is displayed on the lock screen of Windows. The package also fixes the issue where the characters fail to display on the screen while typing continuously.

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Fixes & Enhancements

- Fixed the incorrect Windows operating system logon message that is displayed on the lock screen of Windows.
- Fixed the issue where the characters fail to display on the screen while typing continuously.
- Enabled support for Intel Turbo Boost Technology on I3-8310U processors that was disabled by default.

- Optimized the battery diagnostics in Dell Enhanced Pre-boot System Assessment (ePSA).
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1.6.3, 1.6.3

Release date

26 Nov 2018

Download Type

System BIOS




Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats

File Format: CPG BIOS Executable for Windows/DOS
File Name: XPS_9370_1.6.3.exe
File Size: 10.7 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
To ensure the integrity of your download, please verify the checksum value.

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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Download the file to Desktop
The file XPS_9370_XXX.exeis using the Universal (Windows/DOS) format and is designed to be directly executed from Windows environment.
1. Click Download now. The File Download window is displayed.
2. Click the Save button. The Save As window is displayed.
3. Select Desktop using the drop-down menu to the right of Save in.
4. Click the Save button. A progress meter moves as the download is completed.
5. If necessary, click X in the upper right corner of the Download Progress Window to close it upon completion.

Note: Shut down all other applications before running the BIOS update utility. The update utility reboots your system for loading the new BIOS.

Run the BIOS update utility from Windows environment
1. Double-click the Icon on your desktop labeled XPS_9370_XXX.exeand the Dell BIOS Flash window is displayed.
2. Click the Continue button. A message that states Pressing OK will close all applications, shut down Windows, Flash the BIOS and then reboot is displayed.
3. Click the OK button. The system restarts to complete the update process.

Run the BIOS update utility from DOS environment (Non-Windows users)
Note: You must provide a bootable DOS diskette. This executable file does not create the DOS system files.
1. Copy the file XPS_9370_XXX.exeto a bootable USB drive.
2. Boot from the USB drive to the DOS prompt.
3. Run the file by typing Y:\XPS_9370_XXX.exe (where Y is the drive letter where the executable file is located).

Note: Ensure that you suspend BitLocker encryption before updating BIOS on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step.

Need help with BIOS issues?

Find a solution in Dell's BIOS troubleshooting and usage guide.

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