Dell OpenManage Integration Version 2.2.1 with ServiceNow

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Driver Id : 7T6FX

Importance : Recommended

Version : 2.2.1, A00 Latest version Recommended version Latest and Recommended version

Release Date : 27 Oct 2025

Download Type : Applications

Category : Systems Management

Dell OpenManage Integration with ServiceNow enables integration of OpenManage Enterprise and Secure Connect Gateway applications with ServiceNow. OpenManage Enterprise and Secure Connect Gateway are one-to-many system management applications that are installed in a data center to manage and monitor Dell devices. With the integration, additional capabilities of ServiceNow such as IT service management, IT operations management, event management, and operations intelligence are provided to the administrators in a data center.

Download Files

File Format: The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.

File Name: DELL_OpenManage_Integration_2.2.1_ServiceNow_A00.tar.gz.sign

File size: 878 Bytes

To ensure the integrity of your download, please verify the checksum value.

MD5: ad0b82d13cb4acda25776e1a75bca5e4

SHA1: 365690e14ff2b342e3e9a7397c663f339c4aa91a

SHA-256: a7c2c9c84c3d6c065d431b5a96e6c04f24e0ec4b0ecd37752b008f0fb2d0a4ee

Download .SIGN

File Format: This format consists of gnu zip files for software installation.

File Name: DELL_OpenManage_Integration_2.2.1_ServiceNow_A00.tar.gz

File size: 3.49 MB

To ensure the integrity of your download, please verify the checksum value.

MD5: 5e3b0377b0a9b4a43f6df98569767392

SHA1: a3ea5f479b2f7d83189e78b91aaebb89e168d93b

SHA-256: 078a9d4f4955a0d0d594771cb7693a303b591786a3576b1eabd47d971d97fb82

Download .GZ

Fixes & Enhancements

Fixes and Enhancements:

Fixes:
Issue (337605): Uninstalling DELL OpenManage Integration with ServiceNow may
remove .jar files from other applications imported in ServiceNow instance.

Enhancements:
-Support for Xanadu, Yokohama, and Zurich versions of ServiceNow.
-Support for 17G servers.
-Support for OpenManage Enterprise custom role users to create
OpenManage Enterprise connection profiles.

-Note: To acknowledge alerts, a user with a custom role must be assigned the Alert Management privilege.

Important Information

To enable monitoring of alerts and support cases for PowerEdge servers in ServiceNow:
- For PowerEdge 16G servers and older, either an OpenManage Integration with ServiceNow license or an OpenManage
Enterprise Advanced+ license must be installed.
- For PowerEdge 17G servers, an OpenManage Enterprise Advanced+ license must be installed.

You can purchase the license when you purchase a server or by contacting your sales representative. You can download the purchased license from the Software License Management Portal at Dell.com/support/retail/lkm.