ThinOS 9.1.3129 or later to ThinOS 2405 (9.5.2109) Upgrade Image file

Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the ThinOS 2405 (9.5.2109) Image file for Dell Wyse 5070, 5470 and 5470 All-In-One Thin Clients, OptiPlex 3000 Thin Client, Latitude 3420, 3440, 5440 and 5450, OptiPlex 5400 All-in-One, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420. This image is intended for customers who want to upgrade from ThinOS 9.1.3129 or later to ThinOS 2405 (9.5.2109).
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Fixes & Enhancements

- Disabled the Sleep and Reset the system options when the updated process is deferred.
- Updated the Device Exception policy to take the higher priority than the Select Group policy when switching between child groups.
- Improved the boot speed of ThinOS 2405.
- Supports Wyse Management Suite server with IPv6.
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Version

2405 (9.5.2109), 2405 (9.5.2109)

Release date

30 May 2024

Download Type

Operating Systems

Category

Operating System

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information

File Format: Firmware Images
File Name: OS_Web_2405_9.5.2109.zip
File Size: 275.23 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
To ensure the integrity of your download, please verify the checksum value.
MD5:
d9965134d925437fdd72ea96e207d06e
SHA1:
c840266dea31508414c686ef3cbb2eff940a2da8
SHA-256:
f81d1d32bf8d517c3f6cb5281cc51dd24bfff2bcff0bc32e80b62839aeec13ce

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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- Do not power off your thin client until the installation is complete.
- If you are using ThinOS 8.6 or earlier versions of ThinOS 9.x, you must first upgrade to ThinOS 9.1.3129 or later versions before upgrading to ThinOS 2405.
- Before upgrading from ThinOS 9.x to later versions, ensure that your system is powered on, and the sleep mode is disabled on the system. If the system has entered the sleep mode, you must send the Wake-on-LAN command through Wyse Management Suite before using any real-time commands. To use the Wake-on-LAN command, ensure that the Wake-on-LAN option is enabled in the BIOS.
- You cannot boot into ThinOS 2405 (9.5.2109) or later versions when you perform the following operations:
1. Disable the onboard Network Interface Card (NIC), Trusted Platform Module (TPM), or Platform Trust Technology (PTT).
2. Clear TPM or PTT.
3. Reset BIOS to factory default settings.
- The upgrade may fail if the event log fails to install. In such an event, reboot the device and upgrade again.
- After upgrading to ThinOS 2405, all application packages that are released before 2205, Microsoft AVD package that is released before 2311, Zoom AVD, Zoom Citrix, and Zoom Horizon packages are removed automatically and cannot be installed again. You must install the latest application packages.
- The ThinOS 2405 does not support Dell Wyse 3040 systems.

For more information about the updates, see the Dell ThinOS 2402 and 2405 Release Notes at www.dell.com/support.
Upgrade ThinOS firmware through Wyse Management Suite:

Prerequisites
- Ensure that you are running ThinOS 9.1.3129 or later version on your thin client.
- Create a group in Wyse Management Suite with a group token.
- The thin client must be registered to Wyse Management Suite.
- Download the ThinOS 2405 (9.5.2109) firmware to upgrade.

Steps
1. Go to the Groups & Configs page and select a group.
2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed.
3. In the left pane, click Standard.
4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS firmware to upload.
6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware.
7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded.
Notes:
There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.

For more information about how to install the ThinOS 2405 (9.5.2109) image, see the Dell ThinOS 2402 and 2405 Migration Guide at www.dell.com/support.

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