Seagate Summit HDD ISE SAS SYS9 FW for model numbers ST16000NM007H and ST20000NM007H
Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.Firmware update for Seagate Summit SAS 16TB & 20TB ISE. Model numbers ST16000NM007H & ST20000NM007H.
Firmware change to ensure drives correctly establish link to host so that drives do not go offline.
Firmware change to ensure drives correctly establish link to host so that drives do not go offline.
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Fixes & Enhancements
- Firmware change to modify the phy processor to keep the HW and firmware state machines in sync to ensure drives properly establish link to host.
- Performance change to make sure the drive can clean the mirror extents even if 512K random write test is on-going.
- Firmware change to Identify and handle scenarios where the Controller Adaptives are updated during a power cycle to avoid potential Not Ready issue.
Read More- Performance change to make sure the drive can clean the mirror extents even if 512K random write test is on-going.
- Firmware change to Identify and handle scenarios where the Controller Adaptives are updated during a power cycle to avoid potential Not Ready issue.
Version
SYS9, A00
Release date
24 Mar 2025
Download Type
Firmware
Category
SAS Drive
Importance
UrgentDell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information
File Format: Update Package for MS Windows 64-Bit.
File Name: SAS-Drive_Firmware_C50CR_WN64_SYS9_A00_01.EXE
File Size: 24.9 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
6e811f1002e3154df786e2c349bc8a3d
SHA1:
755f44f2946588e608d2e2a33353aa96b0449c5f
SHA-256:
328f28f3323e7c58fb6d1aa94ba8f81b8730430b6b3effa6627ae4a376185b13
File Format: A GnuPG file which contains a cryptographic signature
File Name: SAS-Drive_Firmware_C50CR_LN64_SYS9_A00_01.BIN.sign
File Size: 842 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
82171eada478d76cd453393f8e64774a
SHA1:
dd0f12bc159ad8800c6f649e525fbcca3bcbb8c7
SHA-256:
3ff7a89798583de5a94fd4564a6aff192eddf7b0a737ce52189717efe541a61d
File Format: Update Package for Red Hat Linux
File Name: SAS-Drive_Firmware_C50CR_LN64_SYS9_A00_01.BIN
File Size: 12.28 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
8554624495fbe9a402d63ea673f666ff
SHA1:
fcdd839779054f65ad00b775828d4cb5e36ebaed
SHA-256:
fea6067e08637fbd9340d362b1abe83af9705581c99c079dac7b774a33b2642c
By downloading, you accept the terms of the Dell Software License Agreement.
Important Information
This update will not run if any of the following conditions existing
1. Any virtual disk that is not optimal.
2. A RAID container that is performing a background initialization or consistency check.
3. A rebuild, resync, or copyback function is taking place.
4. A RAID set that is partially degraded or in a degraded state.
This update will run on drives remaining in a RAID set that is in an Offline state.
There is an architectural constraint with the Dell DUP HDD firmware update utility related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as: The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
1. Any virtual disk that is not optimal.
2. A RAID container that is performing a background initialization or consistency check.
3. A rebuild, resync, or copyback function is taking place.
4. A RAID set that is partially degraded or in a degraded state.
This update will run on drives remaining in a RAID set that is in an Offline state.
There is an architectural constraint with the Dell DUP HDD firmware update utility related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as: The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
Supported Operating Systems
Novell SuSE Linux ES 11
Windows Server 2008 x64
Suse Linux ES 10
Linux
Windows Server 2012
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Red Hat Enterprise Linux 9
Windows Storage Server 2012 R2
Novell SuSE Linux ES 10
SuSE Linux Desktop 11
SUSE Linux ES 12
SuSE Linux ES 15
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2022 LTSC
Windows Server 2025 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
Applies to
EC STX SUMMIT, HDD, 12Gbps SAS, 3.5, 7.2K, 512e, ISE
Model: ST16000NM007H
Regulatory Model: STL028
Vendor PN: 3KW233-150
EC STX SUMMIT, HDD, 12Gbps SAS, 3.5, 7.2K, 512e, ISE
Model: ST20000NM007H
Regulatory Model: STL028
Vendor PN: 3KV233-150
Installation instructions
Dell Update Package instructions for Windows Dup:
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Dell Update Package instructions for Linux DUP (RHEL/SLES):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./ SATA-Drive_Firmware__LN__A00.BIN " from the shell.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
GnuPG Signature of Dell Update Package Instructions:
Download the latest GnuPG Signature of Dell Update Package from support.dell.com.
1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, SATA-Drive_Firmware__LN__A00.BIN.sign.
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Dell Update Package instructions for Linux DUP (RHEL/SLES):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./ SATA-Drive_Firmware_
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
GnuPG Signature of Dell Update Package Instructions:
Download the latest GnuPG Signature of Dell Update Package from support.dell.com.
1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, SATA-Drive_Firmware_
Drivers help and tutorials
For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials.