Seagate ST38 for model number(s) ST600MM0069 and ST1200MM0099
Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.This release contains firmware version ST38 for Seagate drives. Vendor model numbers ST600MM0069 and ST1200MM0099
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Fixes & Enhancements
Fixes:
- Disable Hardware DRAM Self Refresh Feature to resolve potential format corrupt issue.
- Reduce background file update frequency to prevent possible ATI (Adjacent Track Interference).
- Adjusted Fly Height Trigger and Long Command Completion Timeout to avoid potential read errors.
Read More- Disable Hardware DRAM Self Refresh Feature to resolve potential format corrupt issue.
- Reduce background file update frequency to prevent possible ATI (Adjacent Track Interference).
- Adjusted Fly Height Trigger and Long Command Completion Timeout to avoid potential read errors.
Version
ST38, A00
Release date
07 May 2024
Download Type
Firmware
Category
SAS Drive
Importance
UrgentDell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Available formats View Important Information
File Format: Update Package for MS Windows 64-Bit.
File Name: SAS-Drive_Firmware_FFN16_WN64_ST38_A00_01.EXE
File Size: 23.39 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
08f477ecdc2977737d7942c8fd0c25b1
SHA1:
915f0af6af51c459fd45effbcbba9f95e3a4e9f7
SHA-256:
72fa236905f6faa9a6703eb5255b3bcd46a221a68e6276f2d205bfcf438c482d
File Format: A GnuPG file which contains a cryptographic signature
File Name: SAS-Drive_Firmware_FFN16_LN64_ST38_A00_01.BIN.sign
File Size: 842 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
11434783d1bf08a94066c26f995b3a45
SHA1:
4dc22b7f2320c6cbb6d874841f390d90cb013550
SHA-256:
84a44a58f42acd603f6309d7295e013d3a09ab70a3e29077ba583f4932e61608
File Format: Update Package for Red Hat Linux
File Name: SAS-Drive_Firmware_FFN16_LN64_ST38_A00_01.BIN
File Size: 9.85 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
d19ea1f3d49916967e1b2dbc94a2f81f
SHA1:
c721de8c3518a3ca9948707cdf09da75bb6717c5
SHA-256:
49dc85f726984cf390c20f70c59b9df7b400bd64ce1fb2f4ab3c32ca8969642b
By downloading, you accept the terms of the Dell Software License Agreement.
Important Information
This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.
This update will run on drives remaining in a RAID set that is in a Offline state.
There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.
This update will run on drives remaining in a RAID set that is in a Offline state.
There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up.
Supported Operating Systems
Novell SuSE Linux ES 11
Windows Server 2008 x64
Linux
Windows Server 2012
Not Applicable
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Red Hat Enterprise Linux 9
Windows Storage Server 2012 R2
SuSE Linux Desktop 11
SUSE Linux ES 12
SuSE Linux ES 15
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2022 LTSC
Windows Server 2025 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
Applies to
Seagate Skybolt 1.2TB HDD 12Gbps SAS 2.5 10K 512n ISE
Model Number: ST1200MM0099
Regulatory Model Number: STT003
Vendor PN: 1XH230-150
Seagate Skybolt 600GB HDD 12Gbps SAS 2.5 10K 512n ISE
Model Number: ST600MM0069
Regulatory Model Number: STT003
Vendor PN: 1XF230-150
Installation instructions
Dell Update Package instructions for Windows Dup:
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Dell Update Package instructions for Linux DUP (RHEL/SLES/Ubuntu):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./ SAS-Drive_Firmware__LN__A00.BIN " from the shell.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
GnuPG Signature of Dell Update Package Instructions:
Download the latest GnuPG Signature of Dell Update Package from support.dell.com.
1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, SAS-Drive_Firmware__LN__A00.BIN.Sign.
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
Dell Update Package instructions for Linux DUP (RHEL/SLES/Ubuntu):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./ SAS-Drive_Firmware_
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
GnuPG Signature of Dell Update Package Instructions:
Download the latest GnuPG Signature of Dell Update Package from support.dell.com.
1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, SAS-Drive_Firmware_
Drivers help and tutorials
For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials.