Synaptics VMM3320 MST HUB Firmware Update

Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package provides Synaptics VMM3320 MST HUB Firmware Update and is supported on Latitude E5250/E5450/E5550/E7250/E7450 that are running the following Windows Operating System: Windows 7, Windows 8, Windows 8.1 and Windows 10
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Fixes & Enhancements

Fixes
- Improve DP link performance
- Resolve flickering on DVI/HDMI/VGA displays

Enhancements
- Not Applicable
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Version

3.10.1, A07

Release date

21 Apr 2016

Download Type

Firmware

Category

Video

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information

File Format: Update Package for MS Windows 32-Bit
File Name: Video_Firmware_FV9KP_WN32_3.10.1_A07.EXE
File Size: 9.33 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
c34e5cd26e1db64cfe9d38f133755e46
SHA1:
df637658a5b44cfc62d6df5b26f90f1e941ea318
SHA-256:
81c2f65abe918f642dada8c62fe8ba5b46af5addcf6e6804f5a428cada7c4c2c

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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** NOTE: If your configuration does *not* include a dock/APR, this update is not required. **

1. The notebook system must be docked and on a/c power.
2. There must be an external DP, DVI or VGA display connected to the dock.
3. The external display will flash during the Firmware Update process due to automatic reset of the MST HUB.
4. Do not undock the notebook system or remove a/c power until the Firmware Update is complete.
Windows 7, 32-bit
Windows 7, 64-bit
Windows 8, 32-bit
Windows 8, 64-bit
Windows 8.1, 32-bit
Windows 8.1, 64-bit
Windows 10, 32-bit
Windows 10, 64-bit
Houston 15
N/A
1. Click Download File to download the file.
2. When the File Download window appears, click Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.

Prepare system:
For Latitude E5250/E5450/E5550/E7250/E7450
[NOTE: This update is only for E5250/E5450/E5550/E7250/E7450 configurations that include a dock/APR. If your configuation does not include a dock/APR, this update is not for you, do not proceed]
1. Notebook system must be docked and on a/c power.
2. Notebook system must have an external display connected to the dock (can be VGA, DisplayPort or DVI monitor)

Install
1. Double-click the new icon on the desktop to launch
2. Select Yes in the first dialog box to confirm
3. Select Install in the second dialog box to install the Firmware Update
4. Follow the remaining prompts to complete the update.
5. Restart system

Need help with video issues?

Find a solution in Dell's video troubleshooting guide

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