Dell Data Protection | Security Tools

"*Single Sign-on intermittently fails on computers with self-encrypting drives on which Preboot Authentication is activated.
*When replacing a provisioned self-encrypting drive (with the Preboot Authentication environment active) with a new self-encrypting drive and provisioning the Preboot Authentication environment, after the new SED is provisioned, the old SED can no longer be recovered.
*On the Dell Latitude Rugged Extreme, the user is able to detach the tablet from the dock. However, the dock is needed to log in through the PBA. Detach the tablet only after the PBA authentication step is complete.
*Fingerprint enrollment does not prevent the user from using fingerprints from different fingers when enrolling a single finger.
*On Dell Venue tablets, after the Enrollment Wizard is launched, the on-screen keyboard cannot be opened from the Windows logon screen. To work around this issue, close the Enrollment Wizard and return to the Users screen. Before selecting a user, launch the on-screen keyboard. It may be necessary to drag the on-screen keyboard to the bottom of the screen to display the users. Select the desired user and click Enroll. The on-screen keyboard is available.
*Single Sign-on is not available when using multi-certificate CACs.
*After successfully authenticating to the Preboot Authentication environment, the computer will not complete Single Sign-on. Instead, the computer halts at the Windows Logon screen for another user. Microsoft Windows 8.1 defaults to the Logon screen for the previously authenticated user. To complete logon, return to the User Tiles screen by selecting the back arrow in the top right of the screen and then selecting the correct user tile for the user authenticated in the PBA. SSO data captured by the PBA may still be present and once the user tile is selected, Windows authentication may be completed automatically. "

Completely uninstall any prior versions of DDP|Access (if previously installed on the computer).

Download

1.Click Download File to download the file.
2. When the File Download window appears, click Save or Save this program to disk and click OK. The Save In: window appears.
3. From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop.
4. If the Download Complete window appears, click Close. The file icon appears on your desktop.

Install

1.Double-click the new icon on the desktop
2.The Self-Extracting window appears and prompts you to extract or unzip to "C:\DELL\DRIVERS\JVM9R".(Where 'JVM9R' is the name of the file to be downloaded). Write down this path so the executable (I.e.Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor window is still open, close it.
6. Click Start button and then click Run.
7. Type "C:\DELL\DRIVERS\JVM9R" (where 'JVM9R' is the name of the file) in the Open textbox and then click OK.
8. Follow the on-screen installation instructions.

Reboot will be required