Seagate RAL6 for model number(s) ST10000NM0588, ST12000NM0128, ST14000NM0138.

Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This release contains firmware version RAL6 for Seagate drives. Vendor model numbers ST10000NM0588, ST12000NM0128, ST14000NM0138.
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Fixes & Enhancements

Fixes:
Make g-list entries increase in terms of physical sectors rather than emulated sectors.
Prevent duplicate counting of uncorrectable read errors when reading the same LBA.
Fix issues that can lead to reporting a Hardware Error
Fix an issue that can cause drive spin-up failure.
Fix issues that can cause command timeout.
Fix issues that can cause Assert condition.
Fix an issue that can cause IOEDC error.
Fix an issue that can cause drive-hang condition.

Enhancements:
Improve performance for certain workloads.
Improve SAS spec compliance.
Improve error logging / sense code reporting accuracy.
Read More

Version

RAL6, A00

Release date

28 Sep 2022

Download Type

Firmware

Category

Storage

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information
File Format: Update Package for MS Windows 64-Bit.
File Name: Serial-ATA_Firmware_KNW4F_WN64_RAL6_A00_05.EXE
File Size: 22.84 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages in native Microsoft Windows 64-bit format do not require that Microsoft WOW64 be installed on the Microsoft Windows Server.
To ensure the integrity of your download, please verify the checksum value.
MD5:
b159b608a8e37558c84cdf9048e1b288
SHA1:
d348c68f5e41d92e4fed0327c1c4468cff3a7cab
SHA-256:
1106fd823c474d0626fb31b0e45c5f40b3fdb734ed74ab71215bd9d1c75d62b4
File Format: A GnuPG file which contains a cryptographic signature
File Name: Serial-ATA_Firmware_KNW4F_LN_RAL6_A00_05.BIN.sign
File Size: 842 Bytes
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
The GnuPG signature for Red Hat Linux Update Package can be used to authenticate Dell's identity in the correlated Red Hat Linux Update Package.
To ensure the integrity of your download, please verify the checksum value.
MD5:
8d166ce16fc94de06517966070177cd4
SHA1:
4156c21d819b33ef5cf085e12ca4cdf81ea65077
SHA-256:
3457c0fe3777184a1e8695c8fa04d2118b698b1e0256e001f735711f5fd6a8ce
File Format: Update Package for Red Hat Linux
File Name: Serial-ATA_Firmware_KNW4F_LN_RAL6_A00_05.BIN
File Size: 11.49 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages for Linux can be used as stand-alone applications that ensure that specific validation criteria are met, then apply an update.
Note: Update Packages for Linux are open source. See the Dell Update Packages for Linux Readme for details.
To ensure the integrity of your download, please verify the checksum value.
MD5:
a6541c72922768f84827221954a943c9
SHA1:
2fc9df4c733a51b22b2dc6a86b2e24d5d8f4dc61
SHA-256:
6ff8209b238979abbe15b0e50a796f4008b43ab8bc5ae9c67c7440a1c770a9c3

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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This update will not run if any of the following conditions exist
1. Any Virtual Disk that is not optimal.
2. A RAID container that is performing a Background Initialization or Consistency Check.
3. A Rebuild, Resync, or copyback function is taking place.
4. A RAID set that is Partially Degraded or in a Degraded state.

This update will run on drives remaining in a RAID set that is in a Offline state.

There is an architectural constraint with Dell DUP HDD firmware update utility, related to system memory utilization, which is typically encountered on systems with minimal system memory, memory-intensive configurations, multiple RAID controllers, or memory-intensive applications. This issue is typically reported as - The operation was not successful because the device buffer write has failed. And will result in an aborted attempt to update firmware on the identified HDD. Error codes associated with this failure mode include 8009 and 8017. Once an error is detected, the update session is aborted. There is no data integrity or data availability risk associated with this issue. Subsequent attempts to update the HDD firmware may succeed, particularly if system resources are freed up
Novell SuSE Linux ES 11
Red Hat® Ent Linux 3
Windows Server 2008 x64
Red Hat® Ent Linux 4
SuSE Linux ES 9
Suse Linux ES 9
Suse Linux ES 10
Red Hat® Linux 8.0
Red Hat® Linux 9.0
Linux
Windows Server 2012
Not Applicable
Red Hat® Enterprise Linux 6
Red Hat® Enterprise Linux 7
Red Hat® Ent Linux 5
Red Hat® Enterprise Linux 8
Red Hat Enterprise Linux 9
Windows Storage Server 2012 R2
Novell SuSE Linux ES 10
SuSE Linux Desktop 11
SUSE Linux ES 12
SuSE Linux ES 15
Windows Server 2012 R2
Windows Server 2008 x86
Windows Server 2003
Windows Server 2019 LTSC
Windows Server 2022 LTSC
Windows Server 2008 R2
Windows Storage Server 2012
Windows Server 2016
Windows Server 2003 x64
Seagate Mobula BP 10TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST10000NM0588 Vendor PN: 2H3130-136 Regulatory: STL006
Seagate Mobula BP 12TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST12000NM0128 Vendor PN: 2H3131-136 Regulatory: STL006
Seagate Mobula BP 14TB SATA 6Gbps 3.5 7.2K 512e ISE Model Number: ST14000NM0138 Vendor PN: 2H4131-136 Regulatory: STL006
Dell Update Package instructions for Windows Dup:
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

Dell Update Package instructions for Linux DUP (RHEL/SLES/Ubuntu):
1. Click the "Download Now" link to download the file.
2. When the File Download window appears, click "Save" to save the file to your hard drive.
Installation
1. Browse to the location where you downloaded the file and run the update by executing
"./Serial_ATA_ Firmware__LN__A00.BIN " from the shell.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.

GnuPG Signature of Dell Update Package Instructions:

Download the latest GnuPG Signature of Dell Update Package from support.dell.com.

1. Browse to the location where you downloaded the file.
2. Read over the release information presented in the dialog window.
Installation
1. Import the Dell public key. (You only need to do this once on your system.)
2. Verify the Dell Update Package by using its signature file, Serial_ATA_ Firmware__LN__A00.BIN .

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