LSI Logic PERC3/DCL, PERC3/DC, PERC3/QC, PERC3/SC, v.1.80, A20
Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.This is a firmware update for the PERC 3/SC, PERC 3/DC, PERC 3/DCL and PERC 3/QC.
Recommended
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Fixes & Enhancements
4.0 Fixes or Enhancements
--------------------------
Component Current version Previous version
--------- --------------- ----------------
Firmware 1.80 1.78
BIOS 3.29 3.29
Ctrl-M 5.54 5.54
WebBIOS (Ctrl-H) 1.60 1.60
Firmware Enhancements
---------------------
None
Firmware Bug Fixes
------------------
1. When media errors are detected during Rebuild operations, the rebuild is unable to complete because the data cannot be reconstructed. A Media Error detected during a Rebuild operation cannot be recovered, and can result in loss of data. All redundant logical drives will be initialized. More specifically, this means that a background initialization (BGI) will also be performed on 3 and 4 drive RAID 5 arrays, and all RAID 1 arrays (and RAID 10/50 variants).
2. Improper reassigning of bad sectors when Write_and_Verify command fails with Media Error (03 11 01). Firmware configures disks to automatically reassign sectors by setting AWRE bit in mode page 1. However some drives do not reassign properly when Write_and_Verify fails & typically return Media Error. Recovery state machine modified and 2 new states added to perform reassign & then reissue original command.
3. Data under run is detected by firmware and after multiple retries; the drive is failed. During SCSI READ, the target completes its data transfer, then disconnects from the SCSI bus without issuing a Save Data Pointers message. When the target reselects the initiator, it sends the final (successful) status. Following a very specific (and uncommon) sequence of SCSI events, the MegaRAID firmware misinterprets the returned command status, and incorrectly simulates a Data Under Run error. The simulated Data Under Run condition will not be generated when the Residual Transfer Count is zero (normal completion).
BIOS Changes
------------
None
Ctrl-M Changes
--------------
None
WebBIOS changes
-----------------
None
5.0 Important Information
-------------------------
Firmware upgrade while controller is doing background I/O task:
Firmware upgrade process will fail if any background I/O task (i.e. RAID-5 background consistency check or power on auto-resume rebuild and reconstruction) is being performed.
The program will stop at the "Flash Download" screen with the following message:
"Warning: Firmware download is in progress. Do not reboot the system. It may cause corruption of flash or host adapter configuration".
Firmware and configuration on the adapter will not be modified by the program. A reboot can be performed to return to the Operating System. Wait until the background task completes before updating the firmware.
Installing the PERC 3/DC and 3/QC in a PowerEdge 8450 System:
If the PE8450 has a four channel PERC 2 controller installed along with the PERC 3/QC or PERC 3/DC then PERC 2 Ctrl-A utility may not work during system boot up. This is due to the limited amount of option ROM space for that system. In this situation, configure PERC 2 controller using OS level application or remove other controllers.
Migrating from the PERC 2 to the PERC 3 controllers:
If you are migrating from the PERC 2 to the PERC 3 controllers you should back up your files to tape and then install the PERC 3.
6.0 Change History
------------------
6.1 Change History from 1.74 to 1.78
---------------------------------
Component Current ver 1.74 version
--------- ----------- ------------
Firmware 1.78 1.74
BIOS 3.29 3.27
Ctrl-M 5.54 5.54
WebBIOS (Ctrl-H) 1.60 1.47
Firmware Bug Fixes:
-------------------
1. Hard drive drops off line after power cycling hard drive the fix was to renegotiate for all request sense commands.
BIO
Read More--------------------------
Component Current version Previous version
--------- --------------- ----------------
Firmware 1.80 1.78
BIOS 3.29 3.29
Ctrl-M 5.54 5.54
WebBIOS (Ctrl-H) 1.60 1.60
Firmware Enhancements
---------------------
None
Firmware Bug Fixes
------------------
1. When media errors are detected during Rebuild operations, the rebuild is unable to complete because the data cannot be reconstructed. A Media Error detected during a Rebuild operation cannot be recovered, and can result in loss of data. All redundant logical drives will be initialized. More specifically, this means that a background initialization (BGI) will also be performed on 3 and 4 drive RAID 5 arrays, and all RAID 1 arrays (and RAID 10/50 variants).
2. Improper reassigning of bad sectors when Write_and_Verify command fails with Media Error (03 11 01). Firmware configures disks to automatically reassign sectors by setting AWRE bit in mode page 1. However some drives do not reassign properly when Write_and_Verify fails & typically return Media Error. Recovery state machine modified and 2 new states added to perform reassign & then reissue original command.
3. Data under run is detected by firmware and after multiple retries; the drive is failed. During SCSI READ, the target completes its data transfer, then disconnects from the SCSI bus without issuing a Save Data Pointers message. When the target reselects the initiator, it sends the final (successful) status. Following a very specific (and uncommon) sequence of SCSI events, the MegaRAID firmware misinterprets the returned command status, and incorrectly simulates a Data Under Run error. The simulated Data Under Run condition will not be generated when the Residual Transfer Count is zero (normal completion).
BIOS Changes
------------
None
Ctrl-M Changes
--------------
None
WebBIOS changes
-----------------
None
5.0 Important Information
-------------------------
Firmware upgrade while controller is doing background I/O task:
Firmware upgrade process will fail if any background I/O task (i.e. RAID-5 background consistency check or power on auto-resume rebuild and reconstruction) is being performed.
The program will stop at the "Flash Download" screen with the following message:
"Warning: Firmware download is in progress. Do not reboot the system. It may cause corruption of flash or host adapter configuration".
Firmware and configuration on the adapter will not be modified by the program. A reboot can be performed to return to the Operating System. Wait until the background task completes before updating the firmware.
Installing the PERC 3/DC and 3/QC in a PowerEdge 8450 System:
If the PE8450 has a four channel PERC 2 controller installed along with the PERC 3/QC or PERC 3/DC then PERC 2 Ctrl-A utility may not work during system boot up. This is due to the limited amount of option ROM space for that system. In this situation, configure PERC 2 controller using OS level application or remove other controllers.
Migrating from the PERC 2 to the PERC 3 controllers:
If you are migrating from the PERC 2 to the PERC 3 controllers you should back up your files to tape and then install the PERC 3.
6.0 Change History
------------------
6.1 Change History from 1.74 to 1.78
---------------------------------
Component Current ver 1.74 version
--------- ----------- ------------
Firmware 1.78 1.74
BIOS 3.29 3.27
Ctrl-M 5.54 5.54
WebBIOS (Ctrl-H) 1.60 1.47
Firmware Bug Fixes:
-------------------
1. Hard drive drops off line after power cycling hard drive the fix was to renegotiate for all request sense commands.
BIO
Version
1.80, A20
Release date
11 May 2003
Download Type
Firmware
Category
SCSI RAID
Importance
OptionalDell Technologies recommends reviewing this update to determine if it applies to your system. The update contains changes that impact only certain configurations or provides new features that may or may not apply to your environment.
Available formats
File Format: Update Package for MS Windows 32-Bit
File Name: RAID-FRMW-R59709.exe
File Size: 1.76 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems. Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
To ensure the integrity of your download, please verify the checksum value.
MD5:
083A7683879CEC1CAE13EB26D6F78716
File Format: One or more self extracting disk images inside of a self extracting zip
File Name: FW180_PERC3.exe
File Size: 957.41 KB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, then double-click it to unzip the set of files. Follow the instructions to complete the installation.
To ensure the integrity of your download, please verify the checksum value.
By downloading, you accept the terms of the Dell Software License Agreement.
Supported Operating Systems
Not Applicable
Applies to
�
PERC3/SC
Installation instructions
Custom Instructions for FW180_PERC3.exe:
This program creates a bootable diskette to upgrade the firmware
of your RAID controller. You will need a formatted 3 1/2 inch
floppy diskette for the following procedure.
This document provides information about updating to firmware
level 1.80 or later for Dell™ PowerEdge™ Expandable RAID
Controllers (PERC) 3/SC, DC, DCL, QC.
NOTICE: Dell strongly recommends updating the firmware on these
controllers to identify and reallocate existing read errors on
the hard drives. Correcting existing read errors helps prevent
data loss during an array rebuild and prevents drive failures
that are caused by read errors.
Perform the following steps to update the firmware:
1. If possible, perform a tape backup of the system.
NOTICE: It is critical to back up the system. If the consistency
check, which you will run later in this procedure, fails due to
hard drive errors, you will need the tape backup to recover your
system. If you cannot perform a tape backup, you must use your
last known good backup to restore the system.
2. Verify that your hard drives are compatible with the RAID firmware update. Table 1 lists the Seagate hard-drive models and firmware versions that must be updated before updating the RAID firmware:
Table 1. Seagate Hard-Drive Models and Firmware Versions
Column #1: Seagate Hard-Drive Model Number
Column #2: Dell Part Number
Column #3: Incompatiable Firmware Version (or Earlier)
Column #4: Required Firmware Version (or Later)
ST318305LC 1J115 2203 2207
ST336605LC 8G841 2203 2207
ST373405LC 7U462 2206 2207
ST373405LW 4D545 2200 2207
ST336704LC 62DYW 0004 2203
ST336704LW 40RFE 0002 2203
ST336704LC 961UR 0002 2203
ST173404LW 830YM 0004 2203
ST173404LC 1096W 0002 2203
ST173404LC 06XTM 0004 2203
ST318451LC 20YTF 0003 22A0
ST318451LW 49RKR 0003 22A0
ST39204LW 63XRX 0005 22B0
ST39204LC 10RYP 0002 22B0
ST39204LC 108HT 0005 22B0
ST318404LW 07UKN 0002 22B0
ST318404LC 53MUF 0002 22B0
ST318404LC 92DFK 0005 22B0
To download the software that identifies your hard-drive models and contains the necessary hard-drive firmware updates, perform the following steps:
a. Go to the Dell Support website at support.dell.com and use the website’s search engine to locate and download file sgtfw1.iso.
b. Create a CD image of the file that you downloaded.
c. Insert the CD into the CD drive and reboot the system.
The program automatically starts.
d. Follow the instructions on the screen.
3. If you received a RAID controller firmware diskette with version
1.80 or higher, go to step 5. Otherwise, continue to step 4.
4. Create a firmware diskette.
a. Go to the Dell Support website at support.dell.com,
navigate to the downloads area, and download the firmware
for your RAID controller.
b. Insert a blank diskette into the system’s diskette drive.
c. Double-click the firmware file that you downloaded and
follow the onscreen instructions to extract the files to
the diskette.
5. Insert the firmware diskette into the system with the RAID
controller for which you want to update the firmware and
reboot the system.
6. Follow the onscreen instructions to update the firmware.
NOTE: To perform the upgrade in noninteractive mode, run the
pflash /? command to view information about command line changes
needed to run in non-interactive mode.
7. Remove the diskette and reboot the system.
8. If you are not using
Dell OpenManage™ Array Manager, perform the following steps.
Otherwise, go to step 9.
a. Go to support.dell.com to obtain the latest RAID controller driver.
See your RAID controller driver installation document for
information about installing the driver.
b. If you have a RAID 5 array that contains five or more drives,
This program creates a bootable diskette to upgrade the firmware
of your RAID controller. You will need a formatted 3 1/2 inch
floppy diskette for the following procedure.
This document provides information about updating to firmware
level 1.80 or later for Dell™ PowerEdge™ Expandable RAID
Controllers (PERC) 3/SC, DC, DCL, QC.
NOTICE: Dell strongly recommends updating the firmware on these
controllers to identify and reallocate existing read errors on
the hard drives. Correcting existing read errors helps prevent
data loss during an array rebuild and prevents drive failures
that are caused by read errors.
Perform the following steps to update the firmware:
1. If possible, perform a tape backup of the system.
NOTICE: It is critical to back up the system. If the consistency
check, which you will run later in this procedure, fails due to
hard drive errors, you will need the tape backup to recover your
system. If you cannot perform a tape backup, you must use your
last known good backup to restore the system.
2. Verify that your hard drives are compatible with the RAID firmware update. Table 1 lists the Seagate hard-drive models and firmware versions that must be updated before updating the RAID firmware:
Table 1. Seagate Hard-Drive Models and Firmware Versions
Column #1: Seagate Hard-Drive Model Number
Column #2: Dell Part Number
Column #3: Incompatiable Firmware Version (or Earlier)
Column #4: Required Firmware Version (or Later)
ST318305LC 1J115 2203 2207
ST336605LC 8G841 2203 2207
ST373405LC 7U462 2206 2207
ST373405LW 4D545 2200 2207
ST336704LC 62DYW 0004 2203
ST336704LW 40RFE 0002 2203
ST336704LC 961UR 0002 2203
ST173404LW 830YM 0004 2203
ST173404LC 1096W 0002 2203
ST173404LC 06XTM 0004 2203
ST318451LC 20YTF 0003 22A0
ST318451LW 49RKR 0003 22A0
ST39204LW 63XRX 0005 22B0
ST39204LC 10RYP 0002 22B0
ST39204LC 108HT 0005 22B0
ST318404LW 07UKN 0002 22B0
ST318404LC 53MUF 0002 22B0
ST318404LC 92DFK 0005 22B0
To download the software that identifies your hard-drive models and contains the necessary hard-drive firmware updates, perform the following steps:
a. Go to the Dell Support website at support.dell.com and use the website’s search engine to locate and download file sgtfw1.iso.
b. Create a CD image of the file that you downloaded.
c. Insert the CD into the CD drive and reboot the system.
The program automatically starts.
d. Follow the instructions on the screen.
3. If you received a RAID controller firmware diskette with version
1.80 or higher, go to step 5. Otherwise, continue to step 4.
4. Create a firmware diskette.
a. Go to the Dell Support website at support.dell.com,
navigate to the downloads area, and download the firmware
for your RAID controller.
b. Insert a blank diskette into the system’s diskette drive.
c. Double-click the firmware file that you downloaded and
follow the onscreen instructions to extract the files to
the diskette.
5. Insert the firmware diskette into the system with the RAID
controller for which you want to update the firmware and
reboot the system.
6. Follow the onscreen instructions to update the firmware.
NOTE: To perform the upgrade in noninteractive mode, run the
pflash /? command to view information about command line changes
needed to run in non-interactive mode.
7. Remove the diskette and reboot the system.
8. If you are not using
Dell OpenManage™ Array Manager, perform the following steps.
Otherwise, go to step 9.
a. Go to support.dell.com to obtain the latest RAID controller driver.
See your RAID controller driver installation document for
information about installing the driver.
b. If you have a RAID 5 array that contains five or more drives,
Drivers help and tutorials
For more downloads go to the Drivers and downloads. For help on using the information on this page, please visit Driver Help and Tutorials.