Firmware Update for Alienware Wireless Headset – AW720H

Restart required Installed This file was automatically installed as part of a recent update. If you are experiencing any issues, you can manually download and reinstall.
This package contains the firmware for Alienware peripherals: AW720H. The Headset firmware version is 5.9.0. Dongle firmware is 3.9.0.
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Fixes & Enhancements

Bug fix
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Version

5.9.0, A02-00

Release date

01 Oct 2025

Download Type

Firmware

Category

Audio

Importance

Recommended
Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains changes to maintain overall system health. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features.
Available formats View Important Information

File Format: Firmware Images
File Name: AW720HFWUpdaterWizard_v5.9_v3.9_VM93X.zip
File Size: 3.53 MB
This is a large file. Depending on your connection speed, it may take some time to download.
Format Description:
To ensure the integrity of your download, please verify the checksum value.
MD5:
366e79a3c000b20276e32d941d107288
SHA1:
81abd90fd43c429de0d27ae72c6ed56913f0a637
SHA-256:
39925048c332ff7cd041340d5cb0c530bc01174aab1512bb8238bc310cee9b50

By downloading, you accept the terms of the Dell Software License Agreement.

Additional details

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Don't disconnect the headset or dongle during firmware update to avoid headset damaged.
CUS,HDPHN,DAO,EMEA,AW720H,G
Download:
1. Click download now to download the file
2. when the file Download windows appear, click to save and click OK. then Save In windows appears
3. from the Save In field, click the down arrow then click to select Desktop and click save. The file will be download to your desktop.
4. if the download complete windows appear, click Close, the file icon appear on your desktop.

Install:
1. Double click the new icon on the desktop labeled: AW720HFWUpdaterWizard_v5.9_v3.9_VM93X
2. Wait for the windows to launch, follow the instructions to connect the headset to laptop.
3. Click on Update button.
4. Click "Exit" button after firmware updated completed.

Need help with audio issues?

Find a solution in Dell's audio troubleshooting guide

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