Dell PowerVault 220S/221S SES Firmware, v.E.18, A07

1. In Joined bus/Clustering mode, firmware is downloaded to both EMMs automatically (assuming that the second EMM is installed) by failing over and then failing back. In Split bus mode, however, updating firmware on one EMM does not automatically update the other EMM. Therefore, in order to update both EMMs, the user must download directly through the cable to each EMM.

   
   NOTE: It is strictly prohibited to have an Active/Active cluster while doing firmware downloads to avoid issues with the cluster.
   

   
   

2. When using Array Manager 3.1.1 (or less) in Clustering mode, EMM firmware can only be upgraded on the primary EMM (the left one when viewing the enclosure from the back). Therefore, in order to update both EMMs, the user must download firmware to each EMM individually.
   

   
   

3. If the PV22XS is configured with one EMM and one termination module in Joined bus mode, an error message will pop up when upgrading the firmware through Array Manager 3.1.1 (or less). This is an invalid error message in this scenario. If the fans have gone back to normal speed, then the firmware download was successful. To verify this, stop and restart the Disk Management Service. Then you can view the firmware version under the enclosure properties.
   

   
   

4. Firmware updates to enclosures attached to PERC 2/DC, PERC3/SC/QC/DC/DCL, or any PERC4 array controllers require that Array Manager be at release 3.4 or greater; while PERC 2/QC or PERC 3/Di controllers require that Array Manager be at least 3.5 or greater.
   

   
   

5. Important Linux Requirements:
   "libstdc++-libc6.2-2.so.3" is required for running this application. If this library is not found on the system,the following error will appear.
   

   
   ./getSystemId: error while loading shared libraries: libstdc++-libc6.2-2.so.3: cannot open shared object file: No such file or directory Collecting inventory...
   ./PV2XXA00: error while loading shared libraries: libstdc++-libc6.2-2.so.3: cannot open shared object file: No such file or directory
   

   
   In order to install the missing files, you would need to install "compat-libstdc++-[Y.Y]-2.96.[XXX].i386.rpm" package from Red Hat distribution CD, where "XXX" is the version number of package and "Y.Y" is the release. Install the package as described below.
   

   
   E.g. on RH9.0 distribution do following:
   

   
   (Note: for RH9.0 the package to be installed is located on disc 1)
   

   
   # cd /mnt/cdrom/RedHat/RPMS
   # rpm -ihv compat-libstdc++-7.3-2.96.118.i386.rpm (e.g. on RH 9.0 distribution)
   

   
   

Updating Firmware Using Array Manager
(Windows & NetWare)

Dell OpenManage Array Manager software provides a comprehensive storage management solution that enables you to configure and manage local and remote storage attached to a system. Array Manager includes an integrated firmware update utility that can be used with the following operating ystems:

• Windows 2000 Server and Advanced Server


• Windows Server 2003


• Novell NetWare (all Dell-supported versions)

To update the firmware on your PowerVault 22xS storage system using Array Manager:

NOTE: In the following steps, xx refers to the firmware release number.

1. Stop all I/O activity to the storage system.


2. Create a directory on your local file system.


3. Download the FUPG_Exx.EXE file to a directory on your hard drive. The file downloaded is a self-extracting executable.


4. Double-click the FUPG_Exx.exe file to extract the firmware update files to your system's hard drive.


5. On the host system, click the Start button and select Programs > Dell OpenManage Applications
   > Array Manager > Array Manager Console.


6. Select Arrays > PERC Subsystem.


7. Select the controller that is linked to the enclosure you are upgrading.


8. Right-click the enclosure object and select Download Firmware.


9. Navigate to the .bin file that was extracted in step 4.


10. Double-click the .bin file and follow the directions on your screen. When the update is complete, a message appears indicating that the update was successful.
    
    Note: The firmware update may take up to 5 minutes to complete depending on the server speed. Please allow the appropriate time for the firmware update to complete.
    


11. Restart I/O activity to the storage system.

Windows Dell Update Packages Procedure

Dell Update Packages (DUPs) are software utilities provided by Dell to update specific software components on your Dell system. DUPs provide an easy-to-use graphical user interface (GUI) that enables you to apply a software update to either a single system or, remotely, to multiple systems using your organization’s software distribution tools. DUPs run separately from Array Manager, so you can use a DUP if Array Manager is not available on your host system. Dell provides DUPs for the following operating systems:

• Windows 2000 Server and Advanced Server


• Windows Server 2003


• Red Hat Enterprise Linux (Version 2.1)


• Red Hat Enterprise Linux (Version 3) for Intel x86