Download Files
File Format: This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
File Name: XPS_9360_2.21.0.exe
File size: 14.07 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: f1fea778a7921952fba37e620338da7b
SHA1: 24382a67b6e8a30a5244fccefeb3d00a7dc18d7c
SHA-256: 327eaa8179b0f3b50a2bbc1b189f796858cc05716242f27553dfa4e4d26dfa35
File Format: This file format consists of a BIOS Recovery image file. This file is used for the System BIOS Recovery process to recover a system from a corrupted BIOS.
File Name: XPS_9360_2.21.0.rcv
File size: 14.07 MB
To ensure the integrity of your download, please verify the checksum value.
MD5: f1fea778a7921952fba37e620338da7b
SHA1: 24382a67b6e8a30a5244fccefeb3d00a7dc18d7c
SHA-256: 327eaa8179b0f3b50a2bbc1b189f796858cc05716242f27553dfa4e4d26dfa35
Fixes & Enhancements
- Improved the stability of the system.
Important Information
- Once the BIOS is upgraded, you cannot downgrade the BIOS EXE/Recovery (RCV) to versions earlier than 2.4.2 due to restrictions. BIOS downgrades are restricted when there are security updates and important fixes with earlier versions that impact the functionality of the system.
- It is recommended that you update the Thunderbolt 3 firmware to version 4.26.13.001 or later before upgrading the BIOS to version 2.7.1 or later.
- It is recommended that you update the Dell Thunderbolt Dock TB16 firmware to version 1.0.2 or later before upgrading the BIOS to version 2.11.0 or later.
- BIOS updates take no more than 5 minutes to be installed on your system. You can install the updates in the background while using the system.
Supported Operating Systems
Installation instructions
Updating the BIOS from Windows
Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If BitLocker is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com.
Note 2: Do not turn off power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.
Download and Installation
1. Click Download File.
2. Click Save to save the file to your hard drive.
3. Browse to the location where you downloaded the file.
4. Double-click the new file.
5. The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, system restarts again.
Updating the BIOS from DOS (Non-Windows users)
Note 1: Before updating the BIOS, ensure that you suspend BitLocker encryption on a BitLocker-enabled system. If it is not enabled on your system, you can ignore this step. For information about how to disable BitLocker, see How to Enable or Disable BitLocker with TPM in Windows at support.dell.com
Note 2: Do not turn off power or interrupt the BIOS update process during the update.
Note 3: Your system requires a restart after installing the BIOS. The restart can be deferred but must be completed to ensure that the update is installed.
Installation
Note: You must provide a bootable USB drive. This executable file does not create the DOS system files.
1. Copy the downloaded file to a bootable USB drive.
2. Power on the system and then Press the F12 key.
3. Select USB Storage Device and boot to the DOS prompt.
4. Run the file by typing following command. For example:
C:\ XPS_9360_X.Y.Z.exe
Where C is the drive letter of the USB device where the executable file is located and XPS_9360_X.Y.Z.exe is the name of the downloaded file.
The system restarts automatically and updates the BIOS at the system startup screen. After the BIOS update is complete, system restarts again.