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About your XPS laptop
Your device appears to be affected by an LCD detach experience. We will be reaching out to you directly to offer remediation.
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Find your service tag or product ID
To provide all contact options, we need your product identifier (service tag, serial number, product ID, etc). We can help you find it.
About product identifiers
| We use product identifiers to provide technical specs and warranty, and all available contact options. |
| Service Tag (ST) is a seven-digit alphanumeric code. |
| Express Service Code (EX) is a 10- or 11-digit, numeric version of a Service Tag. |
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| NOTE: Dell accessories such as keyboard, mouse, headset, external hard drive, do not have a Service Tag or Express Service Code. Identify these devices using "Choose my model" and selecting the model of your product. |
| Unable to locate the label? Read this article for instructions to obtain your Service Tag through the command prompt. |
Laptop
| Label is located on the bottom panel. Some laptops such as the Dell XPS and Precision mobile workstations have a flap covering the label. Learn more. |
Desktops and All-in-One
| Label is located on the top panel, side panel or back panel. Learn more. |
Tablet
| Label is located on the bottom panel of the tablet. On some devices, the label is located on the back cover or bottom-right of the tablet back cover. Learn more. |
Thin Client
| Label is located on the back panel/cover of the device. The label is on a pull tab on the back panel of legacy Wyse devices. Learn more. |
Printer
| Label is located on the back panel, varying by printer type. Refer to the user manual of the Dell printer. Learn more. |
Docking Station
| Label is located on the bottom panel. Learn more. |
Monitor
| Label is located on the back panel. Learn more. |
Projector
| Label is located on the bottom panel. Learn more. |
Infrastructure Products
| For information related to locating the product identifier for infrastructure products, read this article. |