ECS: GeoDrive: (Access Denied) File Open Error
Summary: Problem archiving files
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Files refuse to archive generating errors similar to below when attempted:
"file open errors" on folders (Warning - access denied - File open error...).
Cause
By design GeoDrive will not archive certain files.
Resolution
GeoDrive will not archive the following files:
"desktop.ini" "folder.jpg" "folder.gif" "thumbs.db" "autorun.inf" "autorun.inf.bat" "autorun.inf.cmd" "autorun.inf.exe" "autorun.inf.com" "autorun.inf.pif" "autorun.inf.lnk"
It will also exclude all files with the SYSTEM attribute set but this can be changed in Options, see the GeoDrive admin guide.
Affected Products
Elastic Cloud StorageProducts
GeoDrive for Windows, Elastic Cloud StorageArticle Properties
Article Number: 000041649
Article Type: Solution
Last Modified: 26 May 2025
Version: 5
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