Unable to enable cloud unit and cloud unit remains disconnected
Resumen: Cloud unit state shows disconnected even though the cloud profile is accessible.
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Síntomas
Cloud unit state shows disconnected even though the cloud profile is accessible.
# cloud unit list Name Profile Status ------------- ----------------- ------------------- ECSCCA_DD Cloud_Profile Disconnected ------------- ----------------- -------------------
Cloud provider verify succeeds.
Causa
There is not enough space in the Cloud.
From Messages.Engineering:
Jan 31 13:05:22 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2875: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2876: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:50:10 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:04:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 14:05:01 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2877: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 14:35:00 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2878: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:50:21 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2879 (21000b3f:553651007): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Resolución
Add additional space in the cloud and enable cloud unit.
Productos afectados
Data DomainProductos
Data Domain, DD OS, DD OS 6.1Propiedades del artículo
Número del artículo: 000055450
Tipo de artículo: Solution
Última modificación: 25 nov 2025
Versión: 4
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