Unable to enable cloud unit and cloud unit remains disconnected

Resumen: Cloud unit state shows disconnected even though the cloud profile is accessible.

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Síntomas

Cloud unit state shows disconnected even though the cloud profile is accessible.

# cloud unit list
Name                     Profile               Status
-------------          -----------------     -------------------
ECSCCA_DD    Cloud_Profile    Disconnected
-------------          -----------------      -------------------

Cloud provider verify succeeds.
Command example

 

Causa

There is not enough space in the Cloud.

From Messages.Engineering:

Jan 31 13:05:22 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2875: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 13:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR
Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2876: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 13:50:10 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 14:04:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR
Jan 31 14:05:01 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2877: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 14:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 14:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR
Jan 31 14:35:00 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2878: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk
Jan 31 14:50:21 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2879 (21000b3f:553651007): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk

 

Resolución

Add additional space in the cloud and enable cloud unit.

 

Productos afectados

Data Domain

Productos

Data Domain, DD OS, DD OS 6.1
Propiedades del artículo
Número del artículo: 000055450
Tipo de artículo: Solution
Última modificación: 25 nov 2025
Versión:  4
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