Alienware Area-51m R2 Displays Black Screen with Backlight
Summary: This article provides information about the black screen issue seen on an Alienware Area-51m R2.
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Symptoms
Alienware Area-51m R2 may show a blank screen with the backlight on after starting the computer from a powered-off state or restarting the computer. The issue occurs when connecting the Alienware Graphics Amplifier (AGA) to the computer and the external monitor while the display output mode is Second Screen Only.
Affected Platform:
Alienware Area-51m R2
Cause
This is due to the operating system not knowing which mode that GPU has been set before the reboot.
Resolution
Change the display mode again by pressing "Win + P" or "Fn + F8" to regain the display back on the screen.
Affected Products
Alienware Area-51m R2Article Properties
Article Number: 000124551
Article Type: Solution
Last Modified: 22 Apr 2025
Version: 5
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