How to Add Users to the Dell Threat Defense Administration Console

This article covers how to add users to the Dell Threat Defense administration console.

Affected Products:

• Dell Threat Defense

Affected Operating Systems:

• Windows
• Mac

The base configuration only has the initial purchaser that is listed as an administrator to the Dell Threat Defense console. Dell Technologies recommends adding additional users to help manage and support Dell Threat Defense.

1. From a web browser, go to the Dell Threat Defense administration console at:
   • North America: https://dellthreatdefense.cylance.com
   • Europe: https://dellthreatdefense-eu.cylance.com
   • Asia Pacific: https://dellthreatdefense-au.cylance.com
2. Log in to the Dell Threat Defense administration console.
   
3. In the console, click the Settings tab.
   
4. Under Settings, click User Management.
   
5. Under the Add Users section:
   1. Enter the user's Email.
   2. Select either the User, Zone Manager, Administrator, or Read-Only role from the drop-down menu.
   3. Click Add.
   
   Note: The user's email must be unique for each Threat Defense tenant.
6. The user receives an email from td-no-reply@cylance.com with information about completing the registration process. If the user is having issues with registering, reach out to Dell Data Security ProSupport for further assistance. For more information, reference Dell Data Security International Support Phone Numbers.
   Note: A user has one week to complete the registration process before the link expires.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.