MFE TF SnapVX: A snapVX terminate job failed with ESNP0FYE EMC SNAP API Error

Summary: A SnapVX terminate job was defined to auto unlink and free devices to run against all RMT devices across 3 PowerMax subsystems in a single job. Job failed with the ESNP0FYE EMC SNAP API - ERROR FREEING TARGET DEVICE ...

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Symptoms

Error message: ESNP0FYE  EMC SNAP API - ERROR FREEING TARGET DEVICE
 
A SnapVX terminate (UNLINK) job failed with the above error message with API error 17xxxx  no links available ;

Cause

When multiple remote terminate requests are issued, with different RDF hoplists, the snap API issues a SYMDEVICE call to the wrong gatekeeper/hoplist. This causes a 17873206 syscall return code indicating no links available.

Resolution

Workaround:
Breaking the TF SnapVX terminate job up into multiple jobs, over RDF group, allowed all to run correctly.

Permanent Fix:
  • For Mainframe Enablers 8.5, PTF SN85027 has been developed to correct the issue. It is available to download from Dell Technologies Online Support.
  • For Mainframe Enablers 8.4, PTF Sn84076 has been developed to correct the issue. It is available to download from Dell Technologies Online Support.
.

Affected Products

Mainframe Enablers
Article Properties
Article Number: 000186917
Article Type: Solution
Last Modified: 15 May 2025
Version:  4
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