SourceOne Email Management - Files from the DropDir are not processing and goes into a loop after ElasticSearch drive went full

Summary: Files from the DropDir are not processing and goes into a loop after ElasticSearch drive went full.

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További források megtekintése

Symptoms

After the ElasticSearch drive went full and more space was added to it, all the T-UPDS, T-XVLTS and Refailed are not working correctly and goes into a loop.

From the ExAsElasticIdxObj.exe.log, we saw the following errors: 
CExElasticIndexPipelineImpl::IndexItem|ERROR|Get Error when send bulk request [-2046539755]|
CExElasticIndexPipeline.cpp(94)| CExElasticIndexPipelineImpl::IndexItem|ERROR|Errors have occured when ingesting bulk data (0x86044815)|CExElasticIndexPipeline.cpp(95)|
Before having this error, we had: 
Http response is {"took":19,"errors":true,"items":[{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}},{"update":{"_index":"XXXXXXXXXXXXXXX_YYYYYYYYYY_202108_003-0","_type":"es1document","_id":"MessageID","status":403,"error":{"type":"cluster_block_exception","reason":"blocked by: [FORBIDDEN/12/index read-only / allow delete (api)];"}}}]}

Cause

The cluster was in read_only_allow_delete because the ElasticSearch drive ran out of space in the past, and because of that and in ElasticSearch version 6.0 and higher, it changes the settings status to read_only_allow_delete:
https://www.elastic.co/guide/en/elasticsearch/reference/6.8/disk-allocator.htmlThis hyperlink is taking you to a website outside of Dell Technologies.

Resolution

To change back the status, run on the ElasticSearch cluster from a curl command-line interface: 
curl -XPUT -H "Content-Type: application/json" localhost:9200/_all/_settings -d '
{
"index.blocks.read_only_allow_delete": false
}'

Érintett termékek

SourceOne Email Management
Termék tulajdonságai
Article Number: 000196106
Article Type: Solution
Utoljára módosítva: 02 jún. 2025
Version:  6
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