VxRail: Update Job Failure When Upgrading VxRail Cluster to 7.0.350 or above In CloudIQ
Summary: Update job fails due to connectivity migration issue when upgrading VxRail to 7.0.350 or above.
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Symptoms
The connectivity method is updated when upgrading VxRail to 7.0.350 or later. Check this article for more information about Dell VxRail: Next-Generation connectivity with VxRail 7.0.350 and later
If the connectivity migration fails, CloudIQ Update job is timed out, user has to check cluster upgrade process from VxRail plugin UI in vCenter.
Cause
Due to connectivity migration failures, the data transfer channel between CloudIQ and VxRail is broken. CloudIQ is unable to receive any update job progress from VxRail, and the job in CloudIQ times out.
Resolution
Check the cluster upgrade progress from VxRail plugin UI in vCenter.
- If the upgrade completed successfully, see article Dell VxRail: Event VXR034019 to reenable the connectivity.
- If the upgrade failed, contact Dell Technical Support or your Authorized Service Representative for help.
Affected Products
VxRail, CloudIQ, VxRail SoftwareArticle Properties
Article Number: 000197594
Article Type: Solution
Last Modified: 02 Jul 2025
Version: 7
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