Data domain Virtual Edition (DDVE) Health check tool

Summary: This health check tool is designed to triage common and performance issues reported for DDVE system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

This health check tool is designed to triage following common and performance issues reported for DDVE system.

Common issues observed on DDVE:
  •  Poor backup write/read Performance
  •  DDFS may hung and restart with RPC timeout issue
  •  DDFS restarts during file system clean (GC)
  •  Problem is preventing filesystem from running
  •  Certificate issue
  •  ROOTDISK issues
  •  System headswap
  •  System Recovery 

How this tool helps to triage above issues 

  • VM/Instance information
  • Current Alerts on system
  • DDFS Panic history
  • GC Configuration
  • Metadata Disk Information/Performance
  • For On-premises 
  • Block Storage Performance 
  • For Active Tier on Object Storage (ATOS)
  • Object Storage Performance
  • Checks for known DDFS issues
  • Checks for System Workload
  • File Distribution
  • Certificate Issues

Report will include checkpoint for every DDVE component section with hint for any known issue and what are an additional triage steps are required


What next:

If DDVE system is showing one of above mentioned symptoms, please open support request with Dell Technology Support Team and provide support bundle from DDVE system to perform health check.

 

 

 

Affected Products

Data Domain, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000200529
Article Type: How To
Last Modified: 14 Dec 2022
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.