PowerStore Alert: Incompatible node firmware version
Résumé: This article discusses incompatible node firmware versions.
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Symptômes
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
Note: Cannot find the information that you need? Let us know using the feedback form at the bottom of this article.
Note: Cannot find the information that you need? Let us know using the feedback form at the bottom of this article.
Cause
Cause is described in next section.
Résolution
| Alert ID | XMS_NODE_FRU_FW_VERSION_STATE_MISMATCH_FW_VERSION |
| Alert Text | Node firmware is out of sync with the Operating System and could not be automatically updated. |
| Error Code | 0x0030E002 |
| Description | On every boot, the node firmware is checked to make sure it matches the expected version of the PowerStore OS. If the firmware is not up-to-date an alert is raised. Node firmware is included in the PowerStore OS image and is tested as a matched pair so it is important that the versions match. |
| Impact | The system is running with an unsupported node firmware and OS combination that may result in interoperability issues. |
| Resolution | Cause: This alert may be raised on a system running version 3.2 or later if the node hardware has been replaced with an older spare that has firmware that cannot be automatically upgraded during the replacement procedure. Solution: Contact Technical Support to have the firmware manually upgraded on the replacement node. User can check the node firmware version details using the svc_diag command. The example below shows a case where the alert will be raised – note that the firmware components have Upgrade Needed: Yes. A normal system should have Running Rev Repo Rev and Upgraded needed: No. Note: The user can ignore the 'unknown' and additional output is shown after the PFXSwitch line, the components of major concern are the BIOS/POST/BMC Main. $ svc_diag list --hardware --sub_options firmware
Hardware: ========== Firmware version ===========
Platform Detected: Warnado-EX
Firmware Repo Version: 38.3.2
Firmware Running rev Repo rev Upgrade needed
BIOS 6287 7168 Yes
POST 4980 5746 Yes
BMC MAIN 1449 4513 Yes
INTELLAN 0416 0521 Yes
MGMTPORT 0304 0304 No
PMC FW 0460 0460 No
UEFIFWVO 4043 4085 Yes
BMC SSP 0696 1102 Yes
BMC ADPT 0128 0280 Yes
SRVCPORT 0304 0304 No
BIOS ME 2111 2500 Yes
SERDES 0360 0390 Yes
BBU FW 0120 0120 No
PFXSwitch 0001.0011.0000.0136-0023 0001.0011.0000.0143-0025 Yes
ATLAS PS0 0102 0102 No
ATLAS PS1 0102 0102 No
POSEIDON PS0 1102 Unknown
POSEIDON PS1 1102 Unknown
GALVATRON PS0 Unknown
GALVATRON PS1 Unknown
ZEUS PS0 Unknown
ZEUS PS1 Unknown |
Produits concernés
PowerStorePropriétés de l’article
Numéro d’article: 000201409
Type d’article: Solution
Dernière modification: 17 juin 2025
Version: 4
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