PowerStore Alerts: Appliance hardware upgrade alerts
Summary: This article provides information about the alert 0x03000107 and 0x0300010E.
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Not all product versions are identified in this article.
Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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Cause
Cause is self-explanatory in the Alert Texts mentioned in Resolution section.
Resolution
| Alert ID | HARDWARE_OPERATION_HARDWARE_UPGRADE_APPLIANCE_HW_UPGRADE_COMPLETE_FAILED |
| Alert Text | %(hardware_upgrade_type) hardware upgrade has failed to complete. |
| Error Code | 0x03000107 |
| Impact | System cannot utilize the additional resources supported by the upgraded %(target_type) nodes. |
| Resolution | Solution: Check for hardware-related alerts and take appropriate action. If the commit operation does not complete automatically, contact Technical Support for further assistance. |
| Alert ID | HARDWARE_OPERATION_HARDWARE_UPGRADE_APPLIANCE_FAILED_TO_CONTINUE |
| Alert Text | Appliance is not ready to upgrade the second node. The system is verifying the health of the appliance to determine when it is safe to continue the upgrade. |
| Error Code | 0x0300010E |
| Impact | System has not completed the upgrade. |
| Resolution | Solution: Check for hardware-related alerts and take appropriate action. If this event remains active for more than 10 minutes (40 minutes on an appliance with NAS servers), check for other alerts and resolve. If the issue persists, contact Technical Support for further assistance. |
Affected Products
PowerStoreArticle Properties
Article Number: 000207953
Article Type: Solution
Last Modified: 17 Jun 2025
Version: 5
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