RecoverPoint: RP4VM Admin CLI consumes too much memory, becomes unusable

Summary: RecoverPoint for Virtual Machines Admin CLI prompt closes and the Admin Installation menu becomes unusable.

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Symptoms

The Admin CLI closes abruptly. The installation menu keeps printing like shown in the following image:
The installation menu keeps printing the message message shown here

When the CLI session ends, the word "Killed" is printed.

 

Cause

The CLI requires more memory than the memory limit.

Resolution

1. The vRPAs should be at least 16 GB RAM and be running 5.3.2.4 or 5.3.3.2 and above.
2. Run the following script on RPAs 1 and 2, followed by a reboot:
  
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MDAsIDIwMDAvIiAvaG9tZS9rb3Mva2JveC9zcmMvaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCnNlZCAtaSAicy8zMDAsIDMwMCwgMzAwLCAzMDAvMzAwLCA2MDAsIDE1
MDAsIDE1MDAvIiAvaG9tZS9rb3Mva2JveC9zcmMvaW5zdGFsbGF0aW9uL2Rpc3RyaWJ1dGlvbi9y
cGVjb3N5c3RlbS55YW1sCg==
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Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000213457
Article Type: Solution
Last Modified: 29 Aug 2025
Version:  7
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