PowerProtect DP Series and IDPA: There Are Currently 2 Usable Fault Domains. The Operation Requires 1 More Usable Fault Domains

Summary: PowerProtect DP Series and IDPA: There Are Currently 2 Usable Fault Domains. The Operation Requires 1 More Usable Fault Domains.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When creating snapshots Avamar Internal VM backups fail with "There are currently 2 usable fault domains. The operation requires 1 more usable fault domains."

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On VCSA

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Cause

An insufficient number of Fault Domains are currently present in the environment for component placement.

IDPA uses "vSAN Default Storage Policy" which means if one node has issues snapshots won't be able to be created by Avamar.

One more hosts on vSAN are offline. 
One more hosts on vSAN are in maintenance mode or decommissioned state.

Because of this, objects will go red which is an indication of a none healthily node, you can run #esxcli vsan health cluster list -w

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Resolution

IMPORTANT: After any of the below troubleshooting steps are performed you must wait for the red objects to go into healthy state, you can run the following command to monitor #esxcli vsan debug object health summary get.

1. Log into VCSA and Check for any none responding ESXi.

If you found any create a tunnel to the correct iDRAC (https://support.emc.com/kb/524395) and check for HW failures, if the node is in a hung state you will need to collect TSR logs and power cycle (cold boot) from iDRAC UI.

Once the node is back online you will need to reconfigure for vSphere HA from VCSA

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2. Log into VCSA and Check for any ESXi showing into maintenance mode.

Right click on it - Go to Maintenance Mode - Exit Maintenance Mode

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3. ESXi node into Decom State.

To resolve this, run the below command on any ESXi and make sure there are no hosts in Decom State. Anything other than 0 means there is a host in decommissioned mode.

Example below shows node # 2 in decommissioned mode.

for i in $( cmmds-tool find -f json -t HOSTNAME | grep -iE "uuid" | awk '{print $2}'| sed "s/\"//g" |sed "s/\,//g"); do cmmds-tool find -u $i -f json | grep -E "decom|hostname" | awk '{print $2,$3}' ;done | sed 'N;s/\n/ /'

[root@esx2-5800-crk:~] for i in $( cmmds-tool find -f json -t HOSTNAME | grep -iE "uuid" | awk '{print $2}'| sed "s/\"//g" |sed "s/\,//g"); do cmmds-tool find -u $i -f json | grep -E "deco
m|hostname" | awk '{print $2,$3}' ;done | sed 'N;s/\n/ /'
{"decomState": 6, {"hostname": "esx2-5800-crk.dp.ce.gslabs.lab.emc.com"},
{"decomState": 0, {"hostname": "esx1-5800-crk.dp.ce.gslabs.lab.emc.com"},
{"decomState": 0, {"hostname": "esx3-5800-crk.dp.ce.gslabs.lab.emc.com"},

To resolve this log into ESXi SSH using root and run folllowing command:

#localcli vsan maintenancemode cancel

Note: Most of the time the node will be in decommissioned mode, but VCSA will not show the node in any bad state.

Affected Products

PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, Integrated Data Protection Appliance Family, Integrated Data Protection Appliance Software, PowerProtect DP5900, PowerProtect DP8400, PowerProtect DP8900
Article Properties
Article Number: 000216032
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  5
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