VCF on VxRail: Host was unresponsive With PSOD PCPU Error
Summary: Host was unresponsive with PSOD PCPU error. ESXi 7.0 U2/U3
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Host was unresponsive with PSOD PCPU error.
The host Had to be powered back on to recover.
The VxRail node was unresponsive giving the below error:
NMI IPI: Panic requested by another PCPU. RIPOFF(base):RBP:CS [0x108a82(0x420000800000):0x3ff:0xf48] (Src 0x4, CPU12)
Cause
This happens when any Virtual Machine is migrated to an ESXi Host that is overcommitted. Or it can occur if the VM being migrated (vMotion) has a schedule.max setting, which leads to swapping on the ESXi Host.
The resulting corruption can cause different types of crashes including VMkernel PSOD.
The resulting corruption can cause different types of crashes including VMkernel PSOD.
Resolution
To resolve this issue, upgrade to ESXi version 7.0 U3j which is in VxRail 7.0.411.
Consider the frequency of the crash on the VxRail node.
Continue to monitor or plan on the following recommendations from VMware:
Workaround:
Disable the below value on all virtual machines on the ESXi Host:
# cd /etc/VMware Backup the config file using the below command: # cp config config.bak Edit the config file :vi config and press i key to enter Insert mode. Add the line sched.mem.migPreval.enable = "FALSE" at the end of the file and save the file.
Affected Products
VxRail, VxRail E560 VCF, VxRail E560F VCF, VxRail E560N VCF, VxRail G560 VCF, VxRail G560F VCF, VxRail P570 VCF, VxRail P570F VCF, VxRail P580N VCF, VxRail S570 VCF, VxRail V570 VCF, VxRail V570F VCFArticle Properties
Article Number: 000228423
Article Type: Solution
Last Modified: 12 May 2025
Version: 2
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